Business

The Balanced Scorecard translates a company's vision and strategy into a coherent set of performance measures. The four perspectives of the scorecard--financial measures, customer knowledge, internal business processes, and learning...

Unorthodox success principles from a billionaire entrepreneur and philanthropist Eli Broad's embrace of "unreasonable thinking" has helped him build two Fortune 500 companies, amass personal billions, and use his wealth...

Many small business owners feel pressure to discount their products and services, especially when times are tough. After all, how else will they keep up with the low prices offered...

Positive Personal Outlook in Times of Trouble. Never has there been a better time to reassess how we define happiness and success and to take control of our lives. Everyone...

Hold anyone accountable. Master performance discussions. Get RESULTS.Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and...

Written by best-selling authors in their field, the fifth edition of Operations and Process Management inspires a critical and applied mastery of the core principles and process which are fundamental...

Bestselling business author Harvey Mackay returns with an uplifting, amusing and jam-packed with proven tips book to guide you through the toughest job market in decades.The average person will have...

"Chuck Feeney is a remarkable role model, and the ultimate example of giving while living." (Bill Gates)This bestselling book tells the inspiring life story of Chuck Feeney, known as the...

In business today, all advantage is temporary. In order to survive-let alone thrive-companies must be able to anticipate and adapt to change, or face rapid, brutal extinction. In Clockspeed, Charles...

A joyous exploration of the cultural phenomenon that created Mario, Zelda and Pokemon, and an ode to our love of gaming, by one of the most trusted voices in video...

This book will coach you through the real-time challenge of the first 100 days in a new role, providing an all-in-one solution through a combination of structured planning, commercial insight...

"Accessibility and clarity of purpose maintained throughout." - "Journal of Information Technology". "Clear, practical, comprehensive." - "Output." "A clear exposition of the impact that IS has had on business performance."...

Flying High traces the incredible career of the founder and chairman of JetBlue, David Neeleman, from his teenage ventures and beginnings in the travel industry., to his short stint at...

Information technology is an important component in the formulation and implementation of business strategies in the single market. 1992 is accelerating changes in the types of computer systems available to...

With this updated 7th edition, John Bowden offers a comprehensive and practical guide to report writing. Among the topics featured are preparation and planning, collecting and handling information, style, grammar,...

'Fascinating ... Should be required reading everywhere' STEPHEN FRY'An important book ... Both hopeful and practical' YUVAL NOAH HARARITrust: like water, like electricity, our society can't function without it. It's...

We are hard-wired to believe that the world is more predictable than it is. We chase 'winning streaks' that are often just illusions, and we are all too predictable exactly...

PERFECT FOR FANS OF Mel Robbins' THE LET THEM THEORY and THE COURAGE TO BE DISLIKEDThe new book from the multi-million-copy bestselling author of The Art of Thinking ClearlyHave you...

An updated edition of the bestselling collection of timeless wisdom from the world's greatest investor Readers of Warren Buffett's letters to Berkshire Hathaway shareholders have gained an enormously valuable informal...

Lobbying is vital to any business's success, yet politics can seem a dangerous world to navigate. How do you outmanoeuvre a professional negotiator on their home turf? How do you...