Most of our secondhand books come straight from our customers. Readers trade in books they’ve finished with or no longer have room for, and that’s how we’ve built one of the best secondhand ranges in Ireland. Every book is checked before it goes on sale, and anything that doesn’t meet our standards is recycled, so no book goes to waste.

You can trade in your books at our Parnell Street shop for cash or store credit, with store credit giving you a higher value. You can also trade in online for store credit. Then browse our secondhand books to find your next great read.

To encourage you to explore a wide range of authors and genres, we offer a 50% trade-in value for books with our purple sticker. This value can be used as store credit towards another book purchase.

There are some terms and conditions outlined below:

Keep the Label: The purple sticker must remain on the book.

Time Limit: The book must be traded in within 30 days of the original purchase date. Be accompanied by original receipt.

Condition: The book must be in good, saleable condition, free from rips, stains, or writing. We reserve the right to determine the book's condition and trade-in value.

Store Credit Only: Trade-in value is provided as store credit and cannot be redeemed for cash.

Right of Refusal: Chapters reserves the right to refuse any trade-in.

By trading in your book, you agree to these terms and conditions. Offer currently only available in store.

The product pages provide all the information needed for the product you're looking at, including the price, the ISBN and a summary that might help you decide which book is right for you.

The images on our website 'are for illustrative purposes only, actual binding, cover or edition may vary', as stated in each item's product description. If you would like to find out more,  you can email us on Shop@chaptersbookstore.com and we would be  happy to help.

A mystery box is a surprise bundle of books chosen by our booksellers. You pick the genre you love, whether that’s crime, romance, fantasy, children’s or something else, and we fill the box with hand-picked titles for you to discover. They’re a fun way to try new authors, and they make a great gift for the reader who has everything. Browse our mystery boxes to find one that suits you.

Chapters Bookstore is located in Parnell Street Dublin 1, Ireland. Most products will be in English, but we do also sell items in other languages. The language of a specific item will be detailed in its product description.

Yes, we sell new books as well as secondhand ones. Stocking new titles means you can find the latest bestsellers and upcoming releases with us, alongside our huge range of secondhand books at lower prices.

Once you’ve finished reading, you can trade in your books in store or online for store credit. That way, every book gets a second life and stays in the circular economy.

Chapters Bookstore is a worldwide business and as such the delivery company will vary, depending on delivery address and if the service chosen is free or paid for. All free delivery orders in Ireland will be shipped using An Post Mail service from the Republic Of Ireland. Most orders will be delivered within two to three business days. If the book must first be sent to our distribution centre, it could occasionally take up to 5 working days, depending on the item. All of our parcels are delivered by An Post, who works from 9 a.m. to 6 p.m., Monday through Friday.

Because they are not considered working days, Saturday and Sunday are excluded from the delivery window. You will be notified via email once your order has been shipped, and An Post will thereafter provide you delivery updates to keep you informed of the status of your delivery and the estimated time of delivery.

The paid for delivery for international orders will vary by country and delivery destination.

Europe – up to 7 working days
USA & Canada – up to 10 working days
Rest of World – up to 12 working days

Delivery is free in Ireland on orders over €9.99. For international orders, shipping is charged per item and depends on the destination country. Enter your address at checkout to see the exact cost. For full details, see our Shipping & Delivery page.

For an additional fee we offer express delivery and a tracked shipping service, though only to specific destinations. These options will be offered to you during the checkout process. If no further options are available, only the free delivery option will be shown.

Express shipping will offer faster delivery times once your order has been processed - and in many cases will come with faster picking and packing. Please check our Shipping Information page for more details.

While we do try to keep orders together, our stock is growing, so your items may be fulfilled from different warehouses to help ensure the quickest possible delivery. Your order may therefore be split into multiple packages. You will only be charged delivery costs on the first package.

Orders can come with tracking provided, but only for specific destinations.

During checkout you will be offered shipping options based on the destination. For orders in Ireland, free shipping is always offered. If there are no other options for your chosen destination, then we are currently unable to offer them, though work is underway to improve our tracking services.

If your order has tracking, it is likely you will receive notifications from our delivery service provider (For example: An Post for Irish Customers).

You can change your address at any time during the Checkout Process. However, because we process requests very quickly once your order's been placed, it may no longer be possible to change the delivery address. If you have made a mistake with your order, please get in touch as soon as possible and we will try and resolve any issues.

We cannot provide full tracking for all of our orders.

However, we do update the status of your order according to which stage it is at in our fulfilment process. You will also be sent emails throughout this process letting you know the progress of your order. Please see 'Is my order tracked?' for more information.

Despite our best efforts to fulfil your purchase as a whole, there may be times when we must ship a portion of it separately owing to stock difficulties. For instance, if you purchase three goods and one of them is out of stock, we could ship the other two while we wait for more of the third item to arrive. On these circumstances, we will keep you informed by email as your purchase develops. If you still have inquiries or need to inquire about a specific purchase email shop@chaptersbookstore.com

We only charge once for shipping an order regardless of how many deliveries. 

Registered Customers - If you have set up an Account the current status of your order is displayed in your Account Dashboard. You can find this by logging in through the 'My Account' area on the website.

Guest Customers - If you have placed an order as a Guest the Account Dashboard facility is not available. We will also keep you up-to-date by email at every stage of the dispatch process. For more details about our delivery process and timings please visit the Shipping Information page. If you have any concerns about your order please don't hesitate to contact us.

As we work with third party suppliers, some of our new books can have slightly longer than usual lead times, and as such it may take an additional 5-7 days above our typical delivery timeframes for us to get it to you, regardless of delivery method chosen at checkout. 

For more information around our timeframes, please see the Shipping Information page.

We accept payments by PayPal and by all major credit and debit cards (excluding American Express). Provided you have a compatible device or browser we are also able to take payment using Apple Pay or Google Pay.

We can only cancel an order if it hasn't yet been processed by our picking and packing department. Usually products are processed within a matter of hours, so this limits our ability to cancel an order before this time. If you have made a mistake with your order, please get in touch as soon as possible and we will try and resolve any issues.

We are happy to refund a product if it is defective, or within 30 days of purchase upon the return of your product. If you return a product to us and request a refund due to an error on our part we will be happy to pay for the postage cost to return it to us.

Please note, if you are requesting a refund based on an issue with condition we kindly ask you to provide a photo in order for us to best advise a suitable resolution. Here you can find a copy of our full Condition Guidelines. 

If you have an issue with your order, please contact a member of our customer service team directly using the 'Contact Us' form. They're more than happy to help!

Please let us know as soon as possible ideally within 72 hours if you are unhappy with the condition of the books. You will need to send the items back to us (we will cover the costs of the return). Depending on your preferences, we will refund or resupply the items once we get them. Email the Customer Service Team at  shop@chaptersbookstore.com if you have any more queries.

Yes; Chaptersbookstore.com offers a click and collect service where your books are shipped to our Parnell street store for collection. Please ensure you bring your order number and some identification upon collection.

Yes; an emphatic yes this is very essence of Chapters and we would love to see all our customers trade in their old books for something new to read. We always want your books at Chapters Bookstore.

Whether you are making space for more books or just looking for some extra cash we give you the freedom to choose from cash or store credit in store, please note we give a higher price for store credit. Please note for online Trade In's only store credit is available. Trade in prices may vary between store and online but we are working on harmonising them.

No, there’s no limit on the number of books you can trade in. If you’re bringing in more than 15 books, please book an appointment with our secondhand team before you visit, so we can value them without any delays. All books should be in good, saleable condition, and we reserve the right to refuse any trade-in.

To book an appointment, call us on 01 879 2700 or email shop@chaptersbookstore.com.

Yes, we do. You can now trade in over 100k books with us online for store credit. All books must be in a resaleable condition. If your trade in quality condition differs from that submitted, the final decision is made by Chapters Trade In Department. You will be notified by email before proceeding, any returns will be at the customer's cost. Multiple copies of the same book will not be accpeted.  Trade in values are valid for 14 days from the date of issue. Store credit only, no cash alternative. Chapters Bookstore reserves the right not to accept any trade in. This is an online offer only, store trade in prices may differ from those online.

If you can’t see a Trade In button for your book, it just means that title isn’t on our list yet. We accept over 100,000 books for trade-in and add more every day. Email tradein@chapters.ie with the book’s ISBN, and we’ll add it to the list as quickly as we can.

If you wish to trade in a book that has no isbn, just email tradein@chapters.ie with pictures of the cover, front and back plus the title page and publisher information page. We will respond with whether it's acceptable for trade in.