'If God were a mother, this is the Bible she would write for teenage girls and young women. This book is the greatest gift you could give your daughter' - Caitlin Moran
'I would recommend this brilliantly clear and informative book to every young girl...Tara writes with deep knowledge, warmth and humour about all the challenges young girls and all of us face, and she tells us how to overcome them' - Julia Samuel
For girls and young women these are shifting times: never before have they had so much freedom and choice; but never before have they had so many demands placed upon them - by themselves as well as others.
Writing directly to girls and young women Dr Tara Porter draws on decades of experience to offer them insight into their own psychology. From exams to friendship, from families to love, Tara pulls together everything she has learnt to provide accessible explanations and suggestions for teenagers and young women everywhere. Like a warm letter from a wise friend or big sister, You Don't Understand Me not only understands the young person's perspectives but guides them through their challenges they face.
You Don't Understand Me is uniquely written to teenagers and young women. But in explaining young women to themselves, it also provides an indispensable guide to their parents: a glimpse behind the rolled eyes and the protestations their daughter makes: 'You Don't Understand Me'.
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📄 Exercise Your Right of Withdrawal
Under EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason. To formally exercise this right, use the button below. This is a distinct function separate from our general returns process.
Notice of Withdrawal
Please complete all fields. You will receive a copy of this notice at your email address as confirmation of receipt.
Your right to cancel
If you order online, you have the right to cancel your order within 14 days of receiving your goods, without giving a reason. This cooling-off period runs from the day you (or someone you nominate) receives the last item in your order. To cancel, contact us at shop@chaptersbookstore.com stating your order number and your wish to withdraw from the purchase. Once we've confirmed your cancellation, you have 14 days to send the goods back to us.
Condition of returned items
To be eligible for a refund, your item must be returned unworn, unused and unread, in its original packaging, and in the same condition you received it. You'll also need your receipt or proof of purchase. If your return is based on the item's condition on arrival, please include a photo so we can advise the best resolution.
Faulty or damaged items
Please inspect your order on arrival and contact us immediately if an item is defective, damaged, or not what you ordered. Separately from the 14-day cancellation right above, you're entitled to a repair, replacement or refund on faulty goods for up to two years from purchase, under standard consumer guarantee rights.
This guarantee covers manufacturing faults only, such as printing errors, missing pages, or binding defects present at the time of purchase. It does not cover damage arising from normal use or wear, including creased spines, worn covers, marked pages or general signs of reading. If you're unsure whether an issue qualifies, send us a photo and we'll be happy to advise.
How to return
To start a return, contact us at shop@chaptersbookstore.com. If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. If a return is due to an error on our part, we'll cover the postage cost.
Exceptions and non-returnable items
Certain items cannot be returned, including custom products, special orders, sale items and gift cards.
Trade-In Programme
If you're trading in previously owned books rather than returning a purchase, please see our separate Trade-In Programme terms, which operate independently of this policy.
Refunds
Once we've received and inspected your return, we'll let you know if the refund has been approved. If approved, you'll be refunded automatically to your original payment method. Please allow some time for your bank or card provider to process and post the refund.
Free Delivery in the Republic Of Ireland on all orders over €30. Standard Delivery Charge in Republic of Ireland of €5 for all orders below €30.
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