Everyone has heard of Winnie-the-Pooh, but not everyone knows about the real Canadian bear who lent him her name. This is a wonderful tale of courage and friendship, for fans of Michael Morpurgo.
Come on a heart-warming adventure, inspired by the journey undertaken by an extraordinary bear called Winnie during World War One.
From her early days with her mama in the Canadian forest, to her travels with the Veterinary Corps across the country and overseas, Winnie has a remarkable wartime story to tell. And when she meets a little boy called Christopher Robin Milne in London Zoo, he loves her so much that he names his teddy bear Winnie-the-Pooh in her honour.
Sophie Blackall's wonderful black and white artwork brings Winnie to life and will capture young readers' imaginations.
The author, Lindsay Mattick, is the great grand-daughter of Captain Harry Colebourn - who originally rescued Winnie as a cub - and the story contains entries from his real wartime diaries from WW1. The book also includes a selection of artefacts from the Colebourn Family Archives. The result is a one-of-a-kind exploration into the realities of war, the meaning of courage, and the power of friendship, all told through the historic adventures of one astonishing bear.
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Under EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason. To formally exercise this right, use the button below. This is a distinct function separate from our general returns process.
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Your right to cancel
If you order online, you have the right to cancel your order within 14 days of receiving your goods, without giving a reason. This cooling-off period runs from the day you (or someone you nominate) receives the last item in your order. To cancel, contact us at shop@chaptersbookstore.com stating your order number and your wish to withdraw from the purchase. Once we've confirmed your cancellation, you have 14 days to send the goods back to us.
Condition of returned items
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Faulty or damaged items
Please inspect your order on arrival and contact us immediately if an item is defective, damaged, or not what you ordered. Separately from the 14-day cancellation right above, you're entitled to a repair, replacement or refund on faulty goods for up to two years from purchase, under standard consumer guarantee rights.
This guarantee covers manufacturing faults only, such as printing errors, missing pages, or binding defects present at the time of purchase. It does not cover damage arising from normal use or wear, including creased spines, worn covers, marked pages or general signs of reading. If you're unsure whether an issue qualifies, send us a photo and we'll be happy to advise.
How to return
To start a return, contact us at shop@chaptersbookstore.com. If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. If a return is due to an error on our part, we'll cover the postage cost.
Exceptions and non-returnable items
Certain items cannot be returned, including custom products, special orders, sale items and gift cards.
Trade-In Programme
If you're trading in previously owned books rather than returning a purchase, please see our separate Trade-In Programme terms, which operate independently of this policy.
Refunds
Once we've received and inspected your return, we'll let you know if the refund has been approved. If approved, you'll be refunded automatically to your original payment method. Please allow some time for your bank or card provider to process and post the refund.
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