*THE INSTANT SUNDAY TIMES BESTSELLER 2024* Here is the feel-good read you have been looking for... The big-hearted novel brimming with warmth, humour and heart. It's not too late to live the life you want...
'Gorgeous! Warm and funny and brimming with tenderness and heart' GRAHAM NORTON
'Full of Sara Cox's natural warmth and wit' PRIMA
'Relatable, observant and funny' WOMAN & HOME Josie's life is fine. Absolutely, completely fine.
Nice husband, brilliant best friend, a gorgeous kid at uni. The big house of her dreams on its leafy London street is a lifetime away from the Lancashire farm of her childhood. So what if her mother is tricky, and James isn't in love with Josie any more, and maybe she's not in love with him either? It's great to have time to herself now Chloe's flown the nest . . . isn't it?
This is the life Josie never believed possible. The life she needed when her heart was breaking as a child, when her mum wasn't coping and Josie had to grow up too fast. So why this feeling, nibbling away at the edges of Josie's thoughts? The sense that she has lost something. That she has lost herself.
If Josie is to truly live, she must now take back the reins and confront her future. And to find her way ahead, she needs to go back - way back.
To the place where it all began . . . _______
'A gorgeously written story of starting over, secrets, friendship... and going wild in the country' LUCY DIAMOND 'A warm and moving dive into childhood secrets' JO BRAND 'Excellent!' ALEX JONES
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Under EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason. To formally exercise this right, use the button below. This is a distinct function separate from our general returns process.
Notice of Withdrawal
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Your right to cancel
If you order online, you have the right to cancel your order within 14 days of receiving your goods, without giving a reason. This cooling-off period runs from the day you (or someone you nominate) receives the last item in your order. To cancel, contact us at shop@chaptersbookstore.com stating your order number and your wish to withdraw from the purchase. Once we've confirmed your cancellation, you have 14 days to send the goods back to us.
Condition of returned items
To be eligible for a refund, your item must be returned unworn, unused and unread, in its original packaging, and in the same condition you received it. You'll also need your receipt or proof of purchase. If your return is based on the item's condition on arrival, please include a photo so we can advise the best resolution.
Faulty or damaged items
Please inspect your order on arrival and contact us immediately if an item is defective, damaged, or not what you ordered. Separately from the 14-day cancellation right above, you're entitled to a repair, replacement or refund on faulty goods for up to two years from purchase, under standard consumer guarantee rights.
This guarantee covers manufacturing faults only, such as printing errors, missing pages, or binding defects present at the time of purchase. It does not cover damage arising from normal use or wear, including creased spines, worn covers, marked pages or general signs of reading. If you're unsure whether an issue qualifies, send us a photo and we'll be happy to advise.
How to return
To start a return, contact us at shop@chaptersbookstore.com. If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. If a return is due to an error on our part, we'll cover the postage cost.
Exceptions and non-returnable items
Certain items cannot be returned, including custom products, special orders, sale items and gift cards.
Trade-In Programme
If you're trading in previously owned books rather than returning a purchase, please see our separate Trade-In Programme terms, which operate independently of this policy.
Refunds
Once we've received and inspected your return, we'll let you know if the refund has been approved. If approved, you'll be refunded automatically to your original payment method. Please allow some time for your bank or card provider to process and post the refund.
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