Since his professional debut in 1996, Tiger Woods has reigned as the world's greatest living golfer, having singlehandledly increased the popularity of the game and become one of the most recognized faces in the world. His major knee surgery in 2008 and subsequent nine month absence from professional play raised questions about whether he would be able to return to the same level of play and fulfil his destiny that had before appeared all but assured. And more than just Tiger's legacy hung in the balance -- his continued winning was understood to be crucial for the entire sport, so the stakes were huge for fans, the pro tour, the networks, sponsors, not to mention all the individuals and businesses that make a living off golf. Robert Lusetich set out in January 2009 to follow Woods for the year. The only journalist to cover every PGA TOUR tournament Tiger played, Lusetich interviewed tournament directors, agents, caddies, PGA Tour officials, sponsors, rival players and those inside Woods's camp, and has continued to cover Woods through the end of the season, including the subsequent scandal surrounding his marital infidelities. UNPLAYABLE is the definitive, comprehensive behind-the-scenes look at how the 2009 season unfolded for Woods, both personally and professionally. The book offers a richly compelling narrative of Tiger's victories and defeats -- all while conveying the untold story of the bitter rivalries and ongoing tensions among top players -- and explains how Woods managed to lead a double-life while dominating in one of the world's most competitive sports. Standing apart from all of the other reporting on the scandal to date, UNPLAYABLE gives much needed insight into how one of the world's most reclusive celebrities maintained a public persona at odds with his private life.
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Under EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason. To formally exercise this right, use the button below. This is a distinct function separate from our general returns process.
Notice of Withdrawal
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Your right to cancel
If you order online, you have the right to cancel your order within 14 days of receiving your goods, without giving a reason. This cooling-off period runs from the day you (or someone you nominate) receives the last item in your order. To cancel, contact us at shop@chaptersbookstore.com stating your order number and your wish to withdraw from the purchase. Once we've confirmed your cancellation, you have 14 days to send the goods back to us.
Condition of returned items
To be eligible for a refund, your item must be returned unworn, unused and unread, in its original packaging, and in the same condition you received it. You'll also need your receipt or proof of purchase. If your return is based on the item's condition on arrival, please include a photo so we can advise the best resolution.
Faulty or damaged items
Please inspect your order on arrival and contact us immediately if an item is defective, damaged, or not what you ordered. Separately from the 14-day cancellation right above, you're entitled to a repair, replacement or refund on faulty goods for up to two years from purchase, under standard consumer guarantee rights.
This guarantee covers manufacturing faults only, such as printing errors, missing pages, or binding defects present at the time of purchase. It does not cover damage arising from normal use or wear, including creased spines, worn covers, marked pages or general signs of reading. If you're unsure whether an issue qualifies, send us a photo and we'll be happy to advise.
How to return
To start a return, contact us at shop@chaptersbookstore.com. If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. If a return is due to an error on our part, we'll cover the postage cost.
Exceptions and non-returnable items
Certain items cannot be returned, including custom products, special orders, sale items and gift cards.
Trade-In Programme
If you're trading in previously owned books rather than returning a purchase, please see our separate Trade-In Programme terms, which operate independently of this policy.
Refunds
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