"Thick and Thin" is the follow-up to Sarah Harte's hit debut, "The Better Half", and it is a gripping story of what happens between life-long friends when their world is hit by a bomshell. It's combines the compulsive 'what would you do' appeal of a Jodi Picoult novel with wonderfully sharp social observation and real heart. As students, Marianne Dillon and Clare McMahon become instant and unlikely friends. Marianne's generosity and Clare's steadfastness are the glue of a friendship that sees them through twenty-five years of love and loss, successes and disappointments, marriage and motherhood. The secret of their friendship, they believe, is that they are complete opposites. But when a life-altering crisis hits their relationship - a crisis that involves their husbands, children and indeed the lives they have created - the crack that was there all along tears them apart. Each must face catastrophe without the support of the best friend she would always turn to. Is it possible that a relationship that was so central to their lives was built on sand? And can they rescue something from the wreckage? Sarah Harte's debut, "The Better Half", had critics raving about her ability to get under the skin of women who appear to have it all, but underneath are barely coping in their gilded cages. "Thick and Thin" is an even more thought-provoking and ambitious story set in the same shiny world.
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📄 Exercise Your Right of Withdrawal
Under EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason. To formally exercise this right, use the button below. This is a distinct function separate from our general returns process.
Notice of Withdrawal
Please complete all fields. You will receive a copy of this notice at your email address as confirmation of receipt.
Your right to cancel
If you order online, you have the right to cancel your order within 14 days of receiving your goods, without giving a reason. This cooling-off period runs from the day you (or someone you nominate) receives the last item in your order. To cancel, contact us at shop@chaptersbookstore.com stating your order number and your wish to withdraw from the purchase. Once we've confirmed your cancellation, you have 14 days to send the goods back to us.
Condition of returned items
To be eligible for a refund, your item must be returned unworn, unused and unread, in its original packaging, and in the same condition you received it. You'll also need your receipt or proof of purchase. If your return is based on the item's condition on arrival, please include a photo so we can advise the best resolution.
Faulty or damaged items
Please inspect your order on arrival and contact us immediately if an item is defective, damaged, or not what you ordered. Separately from the 14-day cancellation right above, you're entitled to a repair, replacement or refund on faulty goods for up to two years from purchase, under standard consumer guarantee rights.
This guarantee covers manufacturing faults only, such as printing errors, missing pages, or binding defects present at the time of purchase. It does not cover damage arising from normal use or wear, including creased spines, worn covers, marked pages or general signs of reading. If you're unsure whether an issue qualifies, send us a photo and we'll be happy to advise.
How to return
To start a return, contact us at shop@chaptersbookstore.com. If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. If a return is due to an error on our part, we'll cover the postage cost.
Exceptions and non-returnable items
Certain items cannot be returned, including custom products, special orders, sale items and gift cards.
Trade-In Programme
If you're trading in previously owned books rather than returning a purchase, please see our separate Trade-In Programme terms, which operate independently of this policy.
Refunds
Once we've received and inspected your return, we'll let you know if the refund has been approved. If approved, you'll be refunded automatically to your original payment method. Please allow some time for your bank or card provider to process and post the refund.
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Delivery is subject to warehouse availability. Out-of-stock items will be shipped as soon as possible, upon arrival from the manufacturer/publisher. Please take shipping time into consideration.