The energetic, inspired first book of Mimi Smartypants, who has kept a cult on-line diary for the past 3 years. Mimi has bags of attitude and a brilliant observational style that's fun, fast and frivolous. This is the real-life diary of a sassy, funny, straight-talking thirty-something Chicago girl who tells it like it is. Mimi first appeared on the hot internet site diaryland.com which hosts over 400,000 live diaries from -- mostly girls -- all over the world and has 800,000 registered users. Mimi became the most clicked diary and is now officially a web cult. Mimi lives in Chicago with LT (husband -- she was a child bride) cat (cat), Kat (friend, female, good for staying up late and getting into trouble in bars), travels the El (Elevated Railway), drinks beer (in bars) and occationally dresses up in twily dresses and makes like the undead at Neo's goth nights (it's an affliction she's trying kick). she is 30 years old (but looks younger), is 5ft 1inch (but looks taller), weighs (never weighs herself...it says 127 on her drivers license). She's left handed (she cannot do anything with her right hand -- except lift drinks at bars), she looks in other peoples medicine cabinets when the owner is not around, hates people saying ATM machine ( since the 'm' stands for machine already doh), has never had a cavity (wierd) and likes penguins. Most of all Mimi Smartypants gets it...and so do hundreds of thousands of her followers.
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Under EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason. To formally exercise this right, use the button below. This is a distinct function separate from our general returns process.
Notice of Withdrawal
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Your right to cancel
If you order online, you have the right to cancel your order within 14 days of receiving your goods, without giving a reason. This cooling-off period runs from the day you (or someone you nominate) receives the last item in your order. To cancel, contact us at shop@chaptersbookstore.com stating your order number and your wish to withdraw from the purchase. Once we've confirmed your cancellation, you have 14 days to send the goods back to us.
Condition of returned items
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Faulty or damaged items
Please inspect your order on arrival and contact us immediately if an item is defective, damaged, or not what you ordered. Separately from the 14-day cancellation right above, you're entitled to a repair, replacement or refund on faulty goods for up to two years from purchase, under standard consumer guarantee rights.
This guarantee covers manufacturing faults only, such as printing errors, missing pages, or binding defects present at the time of purchase. It does not cover damage arising from normal use or wear, including creased spines, worn covers, marked pages or general signs of reading. If you're unsure whether an issue qualifies, send us a photo and we'll be happy to advise.
How to return
To start a return, contact us at shop@chaptersbookstore.com. If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. If a return is due to an error on our part, we'll cover the postage cost.
Exceptions and non-returnable items
Certain items cannot be returned, including custom products, special orders, sale items and gift cards.
Trade-In Programme
If you're trading in previously owned books rather than returning a purchase, please see our separate Trade-In Programme terms, which operate independently of this policy.
Refunds
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