'Fantastic book written by a true LFC legend.' Jurgen Klopp 'George Sephton is part of the brickwork of Liverpool Football Club and was witness to so many iconic moments. He has lived through a huge chunk of our history, from when Liverpool were in the Second Division, when he used to come to Anfield with his father, all the way to being crowned World Club and Premier League champions. It's been a rollercoaster ride, and George has been there for all the ups and downs - but mainly the ups.' Sir Kenny Dalglish 'The voice of George Sephton has been heard at Anfield for so long that you could be forgiven for imagining him poised with a wind-up gramophone and a 78-rpm record of Gerry with his ukulele and a single Pacemaker, on a comb and tissue paper, piping Alan A'Court and Alf Arrowsmith onto the field.' Elvis Costello
George Sephton's relationship with Liverpool Football Club began in 1971 when he wrote to the club secretary applying to be the stadium announcer. His first match also marked the debut of Kevin Keegan. For the past fifty years, Sephton has been at Anfield for all but a handful of home fixtures, as well as travelling with the team to major finals.
From the highs of winning numerous league titles and European Cups, to the lows of Heysel and Hillsborough, Sephton has been with Liverpool through it all. From encounters with great managers and legendary players - from Bill Shankly to Kenny Dalglish, John Barnes to Jurgen Klopp, he tells his unique and entertaining story of the greatest club in the world.
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📄 Exercise Your Right of Withdrawal
Under EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason. To formally exercise this right, use the button below. This is a distinct function separate from our general returns process.
Notice of Withdrawal
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Your right to cancel
If you order online, you have the right to cancel your order within 14 days of receiving your goods, without giving a reason. This cooling-off period runs from the day you (or someone you nominate) receives the last item in your order. To cancel, contact us at shop@chaptersbookstore.com stating your order number and your wish to withdraw from the purchase. Once we've confirmed your cancellation, you have 14 days to send the goods back to us.
Condition of returned items
To be eligible for a refund, your item must be returned unworn, unused and unread, in its original packaging, and in the same condition you received it. You'll also need your receipt or proof of purchase. If your return is based on the item's condition on arrival, please include a photo so we can advise the best resolution.
Faulty or damaged items
Please inspect your order on arrival and contact us immediately if an item is defective, damaged, or not what you ordered. Separately from the 14-day cancellation right above, you're entitled to a repair, replacement or refund on faulty goods for up to two years from purchase, under standard consumer guarantee rights.
This guarantee covers manufacturing faults only, such as printing errors, missing pages, or binding defects present at the time of purchase. It does not cover damage arising from normal use or wear, including creased spines, worn covers, marked pages or general signs of reading. If you're unsure whether an issue qualifies, send us a photo and we'll be happy to advise.
How to return
To start a return, contact us at shop@chaptersbookstore.com. If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. If a return is due to an error on our part, we'll cover the postage cost.
Exceptions and non-returnable items
Certain items cannot be returned, including custom products, special orders, sale items and gift cards.
Trade-In Programme
If you're trading in previously owned books rather than returning a purchase, please see our separate Trade-In Programme terms, which operate independently of this policy.
Refunds
Once we've received and inspected your return, we'll let you know if the refund has been approved. If approved, you'll be refunded automatically to your original payment method. Please allow some time for your bank or card provider to process and post the refund.
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