It began with an unsigned email: "I am a senior member of the intelligence community".
What followed was the most spectacular intelligence breach ever, brought about by one extraordinary man, Edward Snowden. The consequences have shaken the leaders of nations worldwide, from Obama to Cameron, to the presidents of Brazil, France, and Indonesia, and the chancellor of Germany.
Edward Snowden, a young computer genius working for America's National Security Agency, blew the whistle on the way this frighteningly powerful organisation uses new technology to spy on the entire planet. The spies call it "mastering the internet". Others call it the death of individual privacy.
This is the inside story of Snowden's deeds and the journalists who faced down pressure from the US and UK governments to break a remarkable scoop.
Snowden's story reads like a globe-trotting thriller, from the day he left his glamorous girlfriend in Hawaii, carrying a hard drive full of secrets, to the weeks of secret-spilling in Hong Kong and his battle for asylum. Now stuck in Moscow, a uniquely hunted man, he faces US espionage charges and an uncertain future in exile.
What drove Snowden to sacrifice himself? Award-winning Guardian journalist Luke Harding asks the question which should trouble every citizen of the internet age. Luke Harding's other books include Wikileaks: Inside Julian Assange's War on Secrecy and Mafia State: How One Reporter Became an Enemy of the Brutal New Russia.
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Under EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason. To formally exercise this right, use the button below. This is a distinct function separate from our general returns process.
Notice of Withdrawal
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Your right to cancel
If you order online, you have the right to cancel your order within 14 days of receiving your goods, without giving a reason. This cooling-off period runs from the day you (or someone you nominate) receives the last item in your order. To cancel, contact us at shop@chaptersbookstore.com stating your order number and your wish to withdraw from the purchase. Once we've confirmed your cancellation, you have 14 days to send the goods back to us.
Condition of returned items
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Faulty or damaged items
Please inspect your order on arrival and contact us immediately if an item is defective, damaged, or not what you ordered. Separately from the 14-day cancellation right above, you're entitled to a repair, replacement or refund on faulty goods for up to two years from purchase, under standard consumer guarantee rights.
This guarantee covers manufacturing faults only, such as printing errors, missing pages, or binding defects present at the time of purchase. It does not cover damage arising from normal use or wear, including creased spines, worn covers, marked pages or general signs of reading. If you're unsure whether an issue qualifies, send us a photo and we'll be happy to advise.
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Exceptions and non-returnable items
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Trade-In Programme
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Refunds
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