What would you do if Santa put you on his Naughty List?
A magical Christmas adventure like no other, with an Elf called Jiggles, a race to save Christmas, and lots of cat food!
When Aisling and Joe antagonise their tough new babysitter, she writes to Santa asking for them to be put on the "naughty list". Determined not to be denied their Christmas presents, the pair seek help from the school bully - who always gets presents, no matter how badly he behaves! Unfortunately this leads to them stealing the Santa List. After all, if Santa doesn't have the list then he can't tell if you've been naughty or nice, can he?
But when the kids have a change of heart, they face a race-against-time adventure to return the list to Mr Claus, before Christmas is ruined. And when they are stopped by someone who absolutely hates Christmas . . . Christmas may not be saved after all!
Perfect for fans of The Grinch who Stole Christmas, The Christmasaurus, Ben Miller and David Baddiel.
An ideal Christmas gift for readers aged 8+.
A hilarious Christmas adventure to get stuck into over the holidays!
If you are not satisfied with your order in any way, get in touch. We have an excellent customer service record and we will do our best to ensure you are pleased with your purchase.
📄 Exercise Your Right of Withdrawal
Under EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason. To formally exercise this right, use the button below. This is a distinct function separate from our general returns process.
Notice of Withdrawal
Please complete all fields. You will receive a copy of this notice at your email address as confirmation of receipt.
Your right to cancel
If you order online, you have the right to cancel your order within 14 days of receiving your goods, without giving a reason. This cooling-off period runs from the day you (or someone you nominate) receives the last item in your order. To cancel, contact us at shop@chaptersbookstore.com stating your order number and your wish to withdraw from the purchase. Once we've confirmed your cancellation, you have 14 days to send the goods back to us.
Condition of returned items
To be eligible for a refund, your item must be returned unworn, unused and unread, in its original packaging, and in the same condition you received it. You'll also need your receipt or proof of purchase. If your return is based on the item's condition on arrival, please include a photo so we can advise the best resolution.
Faulty or damaged items
Please inspect your order on arrival and contact us immediately if an item is defective, damaged, or not what you ordered. Separately from the 14-day cancellation right above, you're entitled to a repair, replacement or refund on faulty goods for up to two years from purchase, under standard consumer guarantee rights.
This guarantee covers manufacturing faults only, such as printing errors, missing pages, or binding defects present at the time of purchase. It does not cover damage arising from normal use or wear, including creased spines, worn covers, marked pages or general signs of reading. If you're unsure whether an issue qualifies, send us a photo and we'll be happy to advise.
How to return
To start a return, contact us at shop@chaptersbookstore.com. If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. If a return is due to an error on our part, we'll cover the postage cost.
Exceptions and non-returnable items
Certain items cannot be returned, including custom products, special orders, sale items and gift cards.
Trade-In Programme
If you're trading in previously owned books rather than returning a purchase, please see our separate Trade-In Programme terms, which operate independently of this policy.
Refunds
Once we've received and inspected your return, we'll let you know if the refund has been approved. If approved, you'll be refunded automatically to your original payment method. Please allow some time for your bank or card provider to process and post the refund.
Free standard delivery with An Post is available on orders over €9.99. Standard delivery costs €5 for orders below €10.
We also offer delivery via DPD in Ireland at a standard cost of €5 on all orders.
Same-day delivery in Dublin
Same-day delivery in Dublin costs €7. Order before 11am and select the same-day delivery option at checkout.
Delivery is subject to warehouse availability. Out-of-stock items will be shipped as soon as possible, upon arrival from the manufacturer/publisher. Please take shipping time into consideration.