Why can it sometimes feel as though half the population is living in a different moral universe from you? Why do ideas such as 'fairness' and 'freedom' mean such different things to different people? Why is it so easy to see the flaws in others' arguments, and less in our own?
Jonathan Haidt, one of the world's most influential psychologists, reveals that the reason we find it so hard to get along is because our minds are designed to be moral. Not only that, we are hardwired to be moralistic, judgemental and self-righteous too. Our intrinsic morality enabled us to form communities and create civilization, and it is the key to understanding political and religious divisions. It explains why some of us are liberal, others conservative. It is often the difference between war and peace. It is also why we are the only species that will kill for an ideal. Drawing on moral psychology, ancient philosophy, modern politics, advertising and the semantics of bumper stickers, Haidt's incredibly wise and enjoyable book examines how morality evolved; why we are predisposed to believe certain things; how our surroundings can affect our morality; and how moral values are not just about justice and fairness - for some people authority, sanctity or loyalty are more important.
Morality binds and blinds, but with new evidence from his own empirical research, Haidt shows that it is possible to liberate ourselves from the disputes that divide good people and cooperate with those whose morals differ from our own. After all, they might just have something to say.
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Under EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason. To formally exercise this right, use the button below. This is a distinct function separate from our general returns process.
Notice of Withdrawal
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Your right to cancel
If you order online, you have the right to cancel your order within 14 days of receiving your goods, without giving a reason. This cooling-off period runs from the day you (or someone you nominate) receives the last item in your order. To cancel, contact us at shop@chaptersbookstore.com stating your order number and your wish to withdraw from the purchase. Once we've confirmed your cancellation, you have 14 days to send the goods back to us.
Condition of returned items
To be eligible for a refund, your item must be returned unworn, unused and unread, in its original packaging, and in the same condition you received it. You'll also need your receipt or proof of purchase. If your return is based on the item's condition on arrival, please include a photo so we can advise the best resolution.
Faulty or damaged items
Please inspect your order on arrival and contact us immediately if an item is defective, damaged, or not what you ordered. Separately from the 14-day cancellation right above, you're entitled to a repair, replacement or refund on faulty goods for up to two years from purchase, under standard consumer guarantee rights.
This guarantee covers manufacturing faults only, such as printing errors, missing pages, or binding defects present at the time of purchase. It does not cover damage arising from normal use or wear, including creased spines, worn covers, marked pages or general signs of reading. If you're unsure whether an issue qualifies, send us a photo and we'll be happy to advise.
How to return
To start a return, contact us at shop@chaptersbookstore.com. If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. If a return is due to an error on our part, we'll cover the postage cost.
Exceptions and non-returnable items
Certain items cannot be returned, including custom products, special orders, sale items and gift cards.
Trade-In Programme
If you're trading in previously owned books rather than returning a purchase, please see our separate Trade-In Programme terms, which operate independently of this policy.
Refunds
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