Harry Patch, the last British soldier alive to have fought in the trenches of the First World War, is now 108 years old and one of very few people who can directly recall the horror of that conflict. Harry vividly remembers his childhood in the Somerset countryside of Edwardian England. He left school in 1913 to become an apprentice plumber but three years later was conscripted, serving as a machine gunner in the Duke of Cornwall's Light Infantry. Fighting in the mud and trenches during the Battle of Passchendaele, he saw a great many of his comrades die, and in one dreadful moment the shell that wounded him kill his three closest friends. In vivid detail he describes daily life in the trenches, the terror of being under intense artillery fire, and the fear of going over the top. Then, after the Armistice, the soldiers' frustration at not being quickly demobbed led to a mutiny in which Harry was soon caught up. The Second World War saw Harry in action on the home front as a fire-fighter during the bombing of Bath. He also warmly describes his friendship with American GIs preparing to go to France, and, years later, his tears when he saw their graves. Late in life Harry achieved fame, meeting the Queen and taking part in the BBC documentary The Last Tommies, finally shaking hands with a German veteran of the artillery and speaking out frankly to Prime Minister Tony Blair about the soldiers shot for cowardice in the First World War. The Last Fighting Tommy is the story of an ordinary man's extraordinary life.
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📄 Exercise Your Right of Withdrawal
Under EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason. To formally exercise this right, use the button below. This is a distinct function separate from our general returns process.
Notice of Withdrawal
Please complete all fields. You will receive a copy of this notice at your email address as confirmation of receipt.
Your right to cancel
If you order online, you have the right to cancel your order within 14 days of receiving your goods, without giving a reason. This cooling-off period runs from the day you (or someone you nominate) receives the last item in your order. To cancel, contact us at shop@chaptersbookstore.com stating your order number and your wish to withdraw from the purchase. Once we've confirmed your cancellation, you have 14 days to send the goods back to us.
Condition of returned items
To be eligible for a refund, your item must be returned unworn, unused and unread, in its original packaging, and in the same condition you received it. You'll also need your receipt or proof of purchase. If your return is based on the item's condition on arrival, please include a photo so we can advise the best resolution.
Faulty or damaged items
Please inspect your order on arrival and contact us immediately if an item is defective, damaged, or not what you ordered. Separately from the 14-day cancellation right above, you're entitled to a repair, replacement or refund on faulty goods for up to two years from purchase, under standard consumer guarantee rights.
This guarantee covers manufacturing faults only, such as printing errors, missing pages, or binding defects present at the time of purchase. It does not cover damage arising from normal use or wear, including creased spines, worn covers, marked pages or general signs of reading. If you're unsure whether an issue qualifies, send us a photo and we'll be happy to advise.
How to return
To start a return, contact us at shop@chaptersbookstore.com. If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. If a return is due to an error on our part, we'll cover the postage cost.
Exceptions and non-returnable items
Certain items cannot be returned, including custom products, special orders, sale items and gift cards.
Trade-In Programme
If you're trading in previously owned books rather than returning a purchase, please see our separate Trade-In Programme terms, which operate independently of this policy.
Refunds
Once we've received and inspected your return, we'll let you know if the refund has been approved. If approved, you'll be refunded automatically to your original payment method. Please allow some time for your bank or card provider to process and post the refund.
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