'Extraordinary . . . It will touch your heart and mind in ways you will not see coming' JANICE HALLETT
A heartwarming, joyous and profound love letter to books and the power of connection found in the most unexpected places
'And that's why I want to be called Scout' 'It's most unusual, said Clock. 'She's the one who listens and learns,' Scout said. 'She's like me.' She paused and set her voice to pensive. 'You already have names. I'd like one too.'
In a self-running smart house, a young sentient hoover listens as her owner, Harold, reads aloud to his dying wife, Edie. Mesmerized by To Kill a Mockingbird and craving human connection, the little vacuum renames herself Scout and embarks on a journey of self-discovery.
But when Edie passes away, Scout and her fellow appliances discover that the omnipresent Grid, which monitors every household in the City, wants to displace Harold from the home he's lived in for fifty years. With the help of a neighbourhood boy, and Harold and Edie's daughter, the humans and the appliances must come together to outwit the Grid before they lose everything they hold dear. . .
Readers adore The Infinite Sadness of Small Appliances: 'Prepare to have your heartstrings pulled by a precocious vacuum cleaner' 'A fantastic story' 'I knew I'd love this. And I did' 'Emotional, charmingly inventive, and quietly profound'
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Under EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason. To formally exercise this right, use the button below. This is a distinct function separate from our general returns process.
Notice of Withdrawal
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Your right to cancel
If you order online, you have the right to cancel your order within 14 days of receiving your goods, without giving a reason. This cooling-off period runs from the day you (or someone you nominate) receives the last item in your order. To cancel, contact us at shop@chaptersbookstore.com stating your order number and your wish to withdraw from the purchase. Once we've confirmed your cancellation, you have 14 days to send the goods back to us.
Condition of returned items
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Faulty or damaged items
Please inspect your order on arrival and contact us immediately if an item is defective, damaged, or not what you ordered. Separately from the 14-day cancellation right above, you're entitled to a repair, replacement or refund on faulty goods for up to two years from purchase, under standard consumer guarantee rights.
This guarantee covers manufacturing faults only, such as printing errors, missing pages, or binding defects present at the time of purchase. It does not cover damage arising from normal use or wear, including creased spines, worn covers, marked pages or general signs of reading. If you're unsure whether an issue qualifies, send us a photo and we'll be happy to advise.
How to return
To start a return, contact us at shop@chaptersbookstore.com. If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. If a return is due to an error on our part, we'll cover the postage cost.
Exceptions and non-returnable items
Certain items cannot be returned, including custom products, special orders, sale items and gift cards.
Trade-In Programme
If you're trading in previously owned books rather than returning a purchase, please see our separate Trade-In Programme terms, which operate independently of this policy.
Refunds
Once we've received and inspected your return, we'll let you know if the refund has been approved. If approved, you'll be refunded automatically to your original payment method. Please allow some time for your bank or card provider to process and post the refund.
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