Hector Chetwode-Talbot, Eck to his friends, has left the army after a rather nasty moment in Colombia. From a privileged background, he is slightly at a loss as to what to do next, when he is approached by an old army pal, Bilbo Mountwilliam. Bilbo runs an investment fund company and business is booming. Bilbo persuades Eck to join the company as a 'greeter', for a person with Eck's list of contacts is an easy route to a rich seam of moneyed clients. All Eck has to do is supply the contacts with entertainment and large G&Ts and then the fund managers will do the rest. Soon Eck is able to buy himself a luxury sports car and decadent flat in the city. All that is missing in his life is a woman. It is on a golfing trip to France with his friend Henry Newark that Eck first meets Charlie Summers, a fly-by-night entrepreneur who is hiding out in France after a 'misunderstanding with Her Majesty's Customs and Revenue'. Charlie's latest scheme is to import Japanese dog food into the UK. Henry casually mentions that Charlie should 'look us up' if he is ever in Gloucestershire. Not only does Charlie Summers look Henry up, he arrives with his suitcase, intent on staying with the Newarks and relaunching his dog food business in their area. But with the financial crash looming, Eck begins to ask himself if they are so very different...
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Under EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason. To formally exercise this right, use the button below. This is a distinct function separate from our general returns process.
Notice of Withdrawal
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Your right to cancel
If you order online, you have the right to cancel your order within 14 days of receiving your goods, without giving a reason. This cooling-off period runs from the day you (or someone you nominate) receives the last item in your order. To cancel, contact us at shop@chaptersbookstore.com stating your order number and your wish to withdraw from the purchase. Once we've confirmed your cancellation, you have 14 days to send the goods back to us.
Condition of returned items
To be eligible for a refund, your item must be returned unworn, unused and unread, in its original packaging, and in the same condition you received it. You'll also need your receipt or proof of purchase. If your return is based on the item's condition on arrival, please include a photo so we can advise the best resolution.
Faulty or damaged items
Please inspect your order on arrival and contact us immediately if an item is defective, damaged, or not what you ordered. Separately from the 14-day cancellation right above, you're entitled to a repair, replacement or refund on faulty goods for up to two years from purchase, under standard consumer guarantee rights.
This guarantee covers manufacturing faults only, such as printing errors, missing pages, or binding defects present at the time of purchase. It does not cover damage arising from normal use or wear, including creased spines, worn covers, marked pages or general signs of reading. If you're unsure whether an issue qualifies, send us a photo and we'll be happy to advise.
How to return
To start a return, contact us at shop@chaptersbookstore.com. If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. If a return is due to an error on our part, we'll cover the postage cost.
Exceptions and non-returnable items
Certain items cannot be returned, including custom products, special orders, sale items and gift cards.
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Refunds
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