'Another heart-warming read from Faith Hogan' Trisha Ashley.
'Heart-warming, poignant and uplifting' Lucy Coleman, author of Snowflakes Over Holly Cove.
Two women. Two very different lives. One unexpected friendship.
Amanda King and Tess Cuffe are strangers who share the same Georgian house, but their lives couldn't be more different.
Amanda seems to have the perfect life. But the reality is a soulless home, an unfaithful husband and a very lonely heart.
While Tess has spent a lifetime hiding and shutting her heart to love.
But if they can open up to one another, these two women may just learn that sometimes letting go is the first step to moving forward and new friendships can come from the most unlikely situations.
Perfect for fans of Lucy Diamond, Marian Keyes, Rowan Coleman and Veronica Henry.
Praise for The Girl I Used to Know:
'A beautiful love story - full of a warmth and redemption' Kate Kerrigan.
'I absolutely loved this perfect autumn-y read - Faith Hogan really is a name to watch out for' Claudia Carroll.
'The Girl I Used to Know is an engaging and emotive story of unlikely friendships and second chances' Carmel Harrington, Sunday Times Bestseller.
'The Girl I Used To Know is the perfect Christmas gift!' Ballina Community Radio.
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