'Unsettling, illuminating, and perversely fun - by a writer of extraordinary style and intellectual range' Mark O'Connell, author of To Be A Machine 'Excellent ... I felt both seen and like I could see more after reading' Amy Liptrot, author of The Outrun 'Spectacular ... lion-hearted in its honesty, and insightful to the point of brilliance' - Lisa McInerney, author of The Glorious Heresies
We all live online now: the line between the internet and IRL has become porous to the point of being meaningless.
Roisin Kiberd knows this better than anyone. She has worked for tech startups and as the online voice of a cheese brand; she's witnessed the bloated excesses of tech conferences and explored the strangest communities on the web. She has traced the ripples these hidden worlds have sent through our culture and politics, and experienced the disorienting effects on her own life.
In these interlinked essays, she illuminates the subject with fierce clarity, revealing the ways we are more connected than ever before, and the disconnect this breeds. From the lure of the endless scroll, to the glamour of self-optimisation; from the cult of Energy Drinks to the nostalgic world of Vaporwave music; and from silicon town centres to dating tech bros, Kiberd explores the strange worlds, habits and people that have grown with the internet. She asks what we have gained, what we have lost, and what we have given willingly away in exchange for this connected life.
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📄 Exercise Your Right of Withdrawal
Under EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason. To formally exercise this right, use the button below. This is a distinct function separate from our general returns process.
Notice of Withdrawal
Please complete all fields. You will receive a copy of this notice at your email address as confirmation of receipt.
Your right to cancel
If you order online, you have the right to cancel your order within 14 days of receiving your goods, without giving a reason. This cooling-off period runs from the day you (or someone you nominate) receives the last item in your order. To cancel, contact us at shop@chaptersbookstore.com stating your order number and your wish to withdraw from the purchase. Once we've confirmed your cancellation, you have 14 days to send the goods back to us.
Condition of returned items
To be eligible for a refund, your item must be returned unworn, unused and unread, in its original packaging, and in the same condition you received it. You'll also need your receipt or proof of purchase. If your return is based on the item's condition on arrival, please include a photo so we can advise the best resolution.
Faulty or damaged items
Please inspect your order on arrival and contact us immediately if an item is defective, damaged, or not what you ordered. Separately from the 14-day cancellation right above, you're entitled to a repair, replacement or refund on faulty goods for up to two years from purchase, under standard consumer guarantee rights.
This guarantee covers manufacturing faults only, such as printing errors, missing pages, or binding defects present at the time of purchase. It does not cover damage arising from normal use or wear, including creased spines, worn covers, marked pages or general signs of reading. If you're unsure whether an issue qualifies, send us a photo and we'll be happy to advise.
How to return
To start a return, contact us at shop@chaptersbookstore.com. If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. If a return is due to an error on our part, we'll cover the postage cost.
Exceptions and non-returnable items
Certain items cannot be returned, including custom products, special orders, sale items and gift cards.
Trade-In Programme
If you're trading in previously owned books rather than returning a purchase, please see our separate Trade-In Programme terms, which operate independently of this policy.
Refunds
Once we've received and inspected your return, we'll let you know if the refund has been approved. If approved, you'll be refunded automatically to your original payment method. Please allow some time for your bank or card provider to process and post the refund.
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