'A tough, close-up look at a side of female life that's often hard to acknowledge: the violence girls and women sometimes display towards other girls and women ... An accomplished writer who will go far.' - Margaret Atwood
Stella, a young Metis mother, lives with her family by the Break, an isolated strip of land on the edge of their small Canadian town. Glancing out of her window one winter's evening Stella spots someone in trouble; horrified, she calls the police. But when they arrive, no one is there, scuff marks in the compacted snow the only sign anything may have happened.
What follows is a heartbreaking and powerful tale of a community in crisis as the people connected to the victim, a young girl on the edge of a precipice, begin to lay bare their stories leading up to that fateful night. From Lou, a social worker grappling with the end of a relationship, to Cheryl, an artist mourning the premature death of her sister. And from Phoenix, a homeless teenager released from a youth detention centre with no one to turn to, to Officer Scott, a Metis policeman caught between two worlds.
Through the prism of one extended, intergenerational family, Vermette's urgent story shines a light on the power, violence and love shared between women of all cultures, creeds and ages.
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📄 Exercise Your Right of Withdrawal
Under EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason. To formally exercise this right, use the button below. This is a distinct function separate from our general returns process.
Notice of Withdrawal
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Your right to cancel
If you order online, you have the right to cancel your order within 14 days of receiving your goods, without giving a reason. This cooling-off period runs from the day you (or someone you nominate) receives the last item in your order. To cancel, contact us at shop@chaptersbookstore.com stating your order number and your wish to withdraw from the purchase. Once we've confirmed your cancellation, you have 14 days to send the goods back to us.
Condition of returned items
To be eligible for a refund, your item must be returned unworn, unused and unread, in its original packaging, and in the same condition you received it. You'll also need your receipt or proof of purchase. If your return is based on the item's condition on arrival, please include a photo so we can advise the best resolution.
Faulty or damaged items
Please inspect your order on arrival and contact us immediately if an item is defective, damaged, or not what you ordered. Separately from the 14-day cancellation right above, you're entitled to a repair, replacement or refund on faulty goods for up to two years from purchase, under standard consumer guarantee rights.
This guarantee covers manufacturing faults only, such as printing errors, missing pages, or binding defects present at the time of purchase. It does not cover damage arising from normal use or wear, including creased spines, worn covers, marked pages or general signs of reading. If you're unsure whether an issue qualifies, send us a photo and we'll be happy to advise.
How to return
To start a return, contact us at shop@chaptersbookstore.com. If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. If a return is due to an error on our part, we'll cover the postage cost.
Exceptions and non-returnable items
Certain items cannot be returned, including custom products, special orders, sale items and gift cards.
Trade-In Programme
If you're trading in previously owned books rather than returning a purchase, please see our separate Trade-In Programme terms, which operate independently of this policy.
Refunds
Once we've received and inspected your return, we'll let you know if the refund has been approved. If approved, you'll be refunded automatically to your original payment method. Please allow some time for your bank or card provider to process and post the refund.
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