The book also contains examples from such major computer companies as Hewlett-Packard, Motorola, and the NASA Software Engineering Laboratory. This excellent balance of theory, techniques, and examples makes for a highly-instructive and practical book on one of the most important topics in software development. "I've devoted considerable space to Kan's Metrics and Models in Software Quality Engineering because I believe it is an important book that bridges the worlds of industrial statistical process control and software engineering. The AS/400 software is a large, complex and very successful product for IBM. Kan provides insights into the methods IBM used to control the quality in this project which provide lessons that we would all do well to study." -Software Development "The concise and clear explanation of function point counting is a jewel. Metrics and Models in Software Quality Engineering If you are looking for just one book on metrics, this is a good choice." -The Northwest C++ Users Group newsletter 0201633396B04062001