When Harry's big sister Frankie dies, his world shatters - until a baby raven arrives and changes everything. An enthralling and heartwarming story from the bestselling, award-winning creators of Julia and the Shark, this is a deluxe hardback with dazzling purple and black illustrations.
Harry didn't even like Frankie that much. But he really did LOVE her.
Looking after the ravens that live in the tree outside Frankie's window makes Harry feel connected to her - makes him feel less as if he's being sucked into a black hole. And when the big storm comes, Harry's holding on to survival and hope for the sake of an orphaned baby raven ...
An immersive story of sibling love, nature and hope, brought to life with fantastic illustrations by Tom de Freston, and suitable for readers aged 10 and up.
Praise for Julia and the Shark:
'A tale of courage, understanding and compassion' The Observer
'Julia and the Shark is deep, beautiful and true. The art shines and the writing soars. A classic from cover to cover' Eoin Colfer
'A truly beautiful book, with text and illustrations in perfect harmony. A book to treasure!' Jacqueline Wilson
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