Kinsey Millhone, employed by Nord Lafferty to drive his daughter home from her incarceration at the Californian Institute for Women, marvels at the simplicity of the task. But Reba Lafferty emerges feisty and rebellious, and Kinsey is soon fighting to prevent her charge from breaking the conditions of her parole.
As she finds herself befriending the ex-gambler, ex-alcoholic and ex-con, Kinsey discovers that Reba had taken the fall for her boss, also her lover, when he conducted a highly-crafted money laundering scam. Alan Beckwith has so far escaped the clutches of the FBI. Now they believe he is laundering money for a Columbian drug cartel - they just need the proof.
When Kinsey is asked by the police to persuade Reba to unveil crucial evidence guaranteed to put Beckwith behind bars, she doesn't expect cooperation. But when she hears of shocking new information about her lover, Reba is suddenly all too eager to do everything she can to ruin him.
Embroiled in a cunning challenge of wits, and meanwhile bemused by her own blossoming romance, Kinsey must try to control the bitter, angry Reba as she launches her dangerous revenge . . .
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📄 Exercise Your Right of Withdrawal
Under EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason. To formally exercise this right, use the button below. This is a distinct function separate from our general returns process.
Notice of Withdrawal
Please complete all fields. You will receive a copy of this notice at your email address as confirmation of receipt.
Your right to cancel
If you order online, you have the right to cancel your order within 14 days of receiving your goods, without giving a reason. This cooling-off period runs from the day you (or someone you nominate) receives the last item in your order. To cancel, contact us at shop@chaptersbookstore.com stating your order number and your wish to withdraw from the purchase. Once we've confirmed your cancellation, you have 14 days to send the goods back to us.
Condition of returned items
To be eligible for a refund, your item must be returned unworn, unused and unread, in its original packaging, and in the same condition you received it. You'll also need your receipt or proof of purchase. If your return is based on the item's condition on arrival, please include a photo so we can advise the best resolution.
Faulty or damaged items
Please inspect your order on arrival and contact us immediately if an item is defective, damaged, or not what you ordered. Separately from the 14-day cancellation right above, you're entitled to a repair, replacement or refund on faulty goods for up to two years from purchase, under standard consumer guarantee rights.
This guarantee covers manufacturing faults only, such as printing errors, missing pages, or binding defects present at the time of purchase. It does not cover damage arising from normal use or wear, including creased spines, worn covers, marked pages or general signs of reading. If you're unsure whether an issue qualifies, send us a photo and we'll be happy to advise.
How to return
To start a return, contact us at shop@chaptersbookstore.com. If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. If a return is due to an error on our part, we'll cover the postage cost.
Exceptions and non-returnable items
Certain items cannot be returned, including custom products, special orders, sale items and gift cards.
Trade-In Programme
If you're trading in previously owned books rather than returning a purchase, please see our separate Trade-In Programme terms, which operate independently of this policy.
Refunds
Once we've received and inspected your return, we'll let you know if the refund has been approved. If approved, you'll be refunded automatically to your original payment method. Please allow some time for your bank or card provider to process and post the refund.
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