€5 off first Book Purchase of €50+ | With Code: CHAPTERSBOOKSTORE
'The wisest and wittiest argument imaginable for the preservation of handwriting. I have learnt so much, and by it have been so happily entertained, that I am compelled to recommend it to everyone.' Diana Athill
The simple pleasure of picking up a pen and writing is a skill that has existed for thousands of years - but that skill is slowly dying. Where once we would have reached for a pen and paper to commit our innermost thoughts to a diary, to send a letter home or to slip a note to a loved one, instead we now stare at tiny screens, typing with our thumbs. And all that typing looks the same.
The Missing Ink is a book about the characters who shaped our handwriting, and how it in turn shaped us. From Victorian idealists, preaching the moral worth of italic copperplate, to great modern educational reformists such as Marion Richardson, throughout history the style in which we write has influence the way we learn, behave and communicate.
But this is also a book about the physical act itself: about the pots of ink, treasured pens and chewable Biros that we used to take for granted, and whether the style of our writing really does reveal anything about our true selves. Hugely entertaining, witty and thought-provoking, The Missing Ink is itself a love letter to the warmest of technologies, and the place it still has in our lives.
- Publisher Name:Pan Macmillan
- Product Format:Hardback
- ISBN: XV80230767126
- Author:Hensher, Philip
- Publication Date:2012-10-11
Refund Policy
If you are not satisfied with your order in any way, get in touch. We have an excellent customer service record and we will do our best to ensure you are pleased with your purchase.
📄 Exercise Your Right of Withdrawal
Under EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason. To formally exercise this right, use the button below. This is a distinct function separate from our general returns process.
Your right to cancel
If you order online, you have the right to cancel your order within 14 days of receiving your goods, without giving a reason. This cooling-off period runs from the day you (or someone you nominate) receives the last item in your order. To cancel, contact us at shop@chaptersbookstore.com stating your order number and your wish to withdraw from the purchase. Once we've confirmed your cancellation, you have 14 days to send the goods back to us.
Condition of returned items
To be eligible for a refund, your item must be returned unworn, unused and unread, in its original packaging, and in the same condition you received it. You'll also need your receipt or proof of purchase. If your return is based on the item's condition on arrival, please include a photo so we can advise the best resolution.
Faulty or damaged items
Please inspect your order on arrival and contact us immediately if an item is defective, damaged, or not what you ordered. Separately from the 14-day cancellation right above, you're entitled to a repair, replacement or refund on faulty goods for up to two years from purchase, under standard consumer guarantee rights.
This guarantee covers manufacturing faults only, such as printing errors, missing pages, or binding defects present at the time of purchase. It does not cover damage arising from normal use or wear, including creased spines, worn covers, marked pages or general signs of reading. If you're unsure whether an issue qualifies, send us a photo and we'll be happy to advise.
How to return
To start a return, contact us at shop@chaptersbookstore.com. If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. If a return is due to an error on our part, we'll cover the postage cost.
Exceptions and non-returnable items
Certain items cannot be returned, including custom products, special orders, sale items and gift cards.
Trade-In Programme
If you're trading in previously owned books rather than returning a purchase, please see our separate Trade-In Programme terms, which operate independently of this policy.
Refunds
Once we've received and inspected your return, we'll let you know if the refund has been approved. If approved, you'll be refunded automatically to your original payment method. Please allow some time for your bank or card provider to process and post the refund.
Free Delivery in the Republic Of Ireland on all orders over €30. Standard Delivery Charge in Republic of Ireland of €5 for all orders below €30.
Delivery is subject to warehouse availability. Out-of-stock items will be shipped as soon as possible, upon arrival from the manufacturer/publisher. Please take shipping time into consideration.
