€5 off first Book Purchase of €50+ | With Code: CHAPTERSBOOKSTORE
It was 13 October 1972. Uruguayan Air Force Flight 571, carrying a team of young rugby players, their families and friends, took off for the very last time. A deadly miscalculation saw F571 crash directly into the Andean mountains to devastating consequences: the body of the plane broke violently into two, its floor torn to smithereens; seats flew out of the air taking passengers with them. In the weeks that followed, the remaining people who were on board - the snow society - emerged to fight a dire, gruelling battle for survival.
Waiting for a rescue team that didn't arrive, the survivors became fewer and fewer in numbers. Stranded alone on a glacier, they had to face brutal temperatures, lethal avalanches and the loss of friends and family with no access to supplies, food or water. In order to survive, they had to do the unthinkable . . . It wasn't until seventy-two days later that they were able to reach safety.
Alarmingly gritty, moving and powerfully told, journalist Pablo Vierci recounts the unsettling stories of the sixteen survivors in intimate detail. Drawing on exclusive interviews, The Snow Society delves into the tragedy of the crash and how it radically redefined the rest of the survivors' lives. Ultimately, however, the book is a touching testament to the strength of faith, friendship, and the resilience of the human spirit.
- Publisher Name:Little, Brown Book Group
- Product Format:Paperback
- ISBN: 9781408716380
- Author:Vierci, Pablo
- Publication Date:2023-12-14
Refund Policy
If you are not satisfied with your order in any way, get in touch. We have an excellent customer service record and we will do our best to ensure you are pleased with your purchase.
📄 Exercise Your Right of Withdrawal
Under EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason. To formally exercise this right, use the button below. This is a distinct function separate from our general returns process.
Your right to cancel
If you order online, you have the right to cancel your order within 14 days of receiving your goods, without giving a reason. This cooling-off period runs from the day you (or someone you nominate) receives the last item in your order. To cancel, contact us at shop@chaptersbookstore.com stating your order number and your wish to withdraw from the purchase. Once we've confirmed your cancellation, you have 14 days to send the goods back to us.
Condition of returned items
To be eligible for a refund, your item must be returned unworn, unused and unread, in its original packaging, and in the same condition you received it. You'll also need your receipt or proof of purchase. If your return is based on the item's condition on arrival, please include a photo so we can advise the best resolution.
Faulty or damaged items
Please inspect your order on arrival and contact us immediately if an item is defective, damaged, or not what you ordered. Separately from the 14-day cancellation right above, you're entitled to a repair, replacement or refund on faulty goods for up to two years from purchase, under standard consumer guarantee rights.
This guarantee covers manufacturing faults only, such as printing errors, missing pages, or binding defects present at the time of purchase. It does not cover damage arising from normal use or wear, including creased spines, worn covers, marked pages or general signs of reading. If you're unsure whether an issue qualifies, send us a photo and we'll be happy to advise.
How to return
To start a return, contact us at shop@chaptersbookstore.com. If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. If a return is due to an error on our part, we'll cover the postage cost.
Exceptions and non-returnable items
Certain items cannot be returned, including custom products, special orders, sale items and gift cards.
Trade-In Programme
If you're trading in previously owned books rather than returning a purchase, please see our separate Trade-In Programme terms, which operate independently of this policy.
Refunds
Once we've received and inspected your return, we'll let you know if the refund has been approved. If approved, you'll be refunded automatically to your original payment method. Please allow some time for your bank or card provider to process and post the refund.
Free Delivery in the Republic Of Ireland on all orders over €30. Standard Delivery Charge in Republic of Ireland of €5 for all orders below €30.
Delivery is subject to warehouse availability. Out-of-stock items will be shipped as soon as possible, upon arrival from the manufacturer/publisher. Please take shipping time into consideration.
