€5 off first Book Purchase of €50+ | With Code: CHAPTERSBOOKSTORE
'Agatha Christie fans will love this ingenious thriller...the pace is fast and furious and the twists satisfying' Good Housekeeping
Snow is falling in the exclusive alpine ski resort of Saint Antoine
The shareholders and directors of Snoop, the hottest new music app, gather for a make or break corporate retreat to decide the future of the company. At stake is a billion-dollar dot com buyout that could make them all millionaires, or leave some of them out in the cold.
The clock is ticking on the offer, and with the group irrevocably split, tensions are running high. When an avalanche cuts the chalet off from help, and one board member goes missing in the snow, the group is forced to ask - would someone resort to murder, to get what they want?
**SELECTED BY TANA FRENCH AS AN OBSERVER BOOK OF 2020 AND BY LISA JEWELL AS A DAILY EXPRESS BOOK OF THE YEAR**
PRAISE FOR ONE BY ONE:
'Perfect mash-up of Agatha Christie meets the staff of a tech start-up - in a secluded luxury mountain resort' Stylist
'Greed, ambition, manipulation, secrets, nifty plotting and a cracking denouement add up to a suspenseful and spine-tingling page-turner' Guardian
'A chilling, edge-of-your-seat thriller. Agatha Christie would have been up all night reading this one!' Shari Lapena, author of The Couple Next Door
'An engaging page-turner that will keep you guessing' Daily Express
'Books shouldn't really be gobbled down like cake but with Ware's there's no other way' Metro
'The queen of just-one-more-chapter has done it again' Clare Mackintosh, author of I Let You Go
'Impossible to put down and perfectly claustrophobic and gorgeously atmospheric' Gytha Lodge, author of She Lies in Wait
'So fast paced, action packed, twisty-turny, modern, clever, scary and ingenious!' Lisa Jewell, author of The People Upstairs
'A fab psychological thriller and I loved the snowy setting! Incredibly tense and kept me guessing to the end' Emily Koch, author of If I Die Before I Wake
'Blisteringly good' Observer
'Fiendishly delicious' Red
'Deliciously sly' Sunday Times
'The sense of dread deepens as the snow falls in Ruth Ware's tensely plotted...alpine thriller' Louise Candlish, bestselling author of Our House
- Publisher Name:Vintage Publishing
- Product Format:Hardback
- ISBN: 9781787300415
- Author:Ware, Ruth
- Publication Date:2020-11-12
Refund Policy
If you are not satisfied with your order in any way, get in touch. We have an excellent customer service record and we will do our best to ensure you are pleased with your purchase.
📄 Exercise Your Right of Withdrawal
Under EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason. To formally exercise this right, use the button below. This is a distinct function separate from our general returns process.
Your right to cancel
If you order online, you have the right to cancel your order within 14 days of receiving your goods, without giving a reason. This cooling-off period runs from the day you (or someone you nominate) receives the last item in your order. To cancel, contact us at shop@chaptersbookstore.com stating your order number and your wish to withdraw from the purchase. Once we've confirmed your cancellation, you have 14 days to send the goods back to us.
Condition of returned items
To be eligible for a refund, your item must be returned unworn, unused and unread, in its original packaging, and in the same condition you received it. You'll also need your receipt or proof of purchase. If your return is based on the item's condition on arrival, please include a photo so we can advise the best resolution.
Faulty or damaged items
Please inspect your order on arrival and contact us immediately if an item is defective, damaged, or not what you ordered. Separately from the 14-day cancellation right above, you're entitled to a repair, replacement or refund on faulty goods for up to two years from purchase, under standard consumer guarantee rights.
This guarantee covers manufacturing faults only, such as printing errors, missing pages, or binding defects present at the time of purchase. It does not cover damage arising from normal use or wear, including creased spines, worn covers, marked pages or general signs of reading. If you're unsure whether an issue qualifies, send us a photo and we'll be happy to advise.
How to return
To start a return, contact us at shop@chaptersbookstore.com. If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. If a return is due to an error on our part, we'll cover the postage cost.
Exceptions and non-returnable items
Certain items cannot be returned, including custom products, special orders, sale items and gift cards.
Trade-In Programme
If you're trading in previously owned books rather than returning a purchase, please see our separate Trade-In Programme terms, which operate independently of this policy.
Refunds
Once we've received and inspected your return, we'll let you know if the refund has been approved. If approved, you'll be refunded automatically to your original payment method. Please allow some time for your bank or card provider to process and post the refund.
Free Delivery in the Republic Of Ireland on all orders over €30. Standard Delivery Charge in Republic of Ireland of €5 for all orders below €30.
Delivery is subject to warehouse availability. Out-of-stock items will be shipped as soon as possible, upon arrival from the manufacturer/publisher. Please take shipping time into consideration.
