'A gripping and beautiful book about the power of love in the face of unimaginable loss' Cheryl Strayed, author of Wild
'Extraordinary . . . both heartbreaking and life-affirming . . . you will find your heart magically expanded' Mail on Sunday
'Unimaginably poetic . . . I learned a lot reading this book and have passed it on to others' Jessie Cave, Red Magazine
'Greene's account of his loss is remarkably uplifting. It's hard-won proof that love can survive our worst fears and our darkest, most desperate emotions' Daily Mail 'This minutely observed memoir will surely be helpful to people whose world changes in an instant . . . a hopeful book in many ways' The Times 'Wonderful writing, brave, unbearably sad' Adam Kay
Two-year-old Greta Greene is sitting chatting with her grandmother on a park bench in New York when a brick crumbles from a windowsill overhead and strikes her unconscious. As she is rushed to hospital in the hours before her death Once More We Stars leads us into the unimaginable.
Her father Jayson and mother Stacy begin a painful journey that is as much about hope and healing as it is grief and loss. Even in the midst of his ordeal, Jayson recognises that there will be a life for him beyond it - if he can only continue moving forward, from one moment to the next, he will survive what seems un-survivable. With raw honesty, deep emotion, and exquisite tenderness, he captures the fragility of life and the absoluteness of death, and most important of all, the unconquerable power of love.
This is an unforgettable memoir of courage and transformation - and a book that will change the way you look at the world.
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Under EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason. To formally exercise this right, use the button below. This is a distinct function separate from our general returns process.
Notice of Withdrawal
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Your right to cancel
If you order online, you have the right to cancel your order within 14 days of receiving your goods, without giving a reason. This cooling-off period runs from the day you (or someone you nominate) receives the last item in your order. To cancel, contact us at shop@chaptersbookstore.com stating your order number and your wish to withdraw from the purchase. Once we've confirmed your cancellation, you have 14 days to send the goods back to us.
Condition of returned items
To be eligible for a refund, your item must be returned unworn, unused and unread, in its original packaging, and in the same condition you received it. You'll also need your receipt or proof of purchase. If your return is based on the item's condition on arrival, please include a photo so we can advise the best resolution.
Faulty or damaged items
Please inspect your order on arrival and contact us immediately if an item is defective, damaged, or not what you ordered. Separately from the 14-day cancellation right above, you're entitled to a repair, replacement or refund on faulty goods for up to two years from purchase, under standard consumer guarantee rights.
This guarantee covers manufacturing faults only, such as printing errors, missing pages, or binding defects present at the time of purchase. It does not cover damage arising from normal use or wear, including creased spines, worn covers, marked pages or general signs of reading. If you're unsure whether an issue qualifies, send us a photo and we'll be happy to advise.
How to return
To start a return, contact us at shop@chaptersbookstore.com. If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. If a return is due to an error on our part, we'll cover the postage cost.
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Certain items cannot be returned, including custom products, special orders, sale items and gift cards.
Trade-In Programme
If you're trading in previously owned books rather than returning a purchase, please see our separate Trade-In Programme terms, which operate independently of this policy.
Refunds
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