The remarkable story of the footballer who battled against the odds to achieve his dreams - only to see his country having to fight to survive, after the shocking invasion of Ukraine.
A fan favourite at Arsenal and previously at Manchester City, Oleksandr Zinchenko has been lighting up the Premier League with his fearless performances for many years. But his success has not come without its challenges. Having begun his career as a teenager at Shakhtar Donetsk, Zinchenko played amateur football when no club would sign him. But after he joined Manchester City in 2016 he would go on to experience exhilarating career highs, with four league titles in six years, before moving to Arsenal where he has played an integral part in their challenge for honours.
He has shown heroism of a very different kind through his extraordinary campaigning in support of his homeland during the ongoing war. After the invasion of Ukraine, he decided he could make the greatest difference by using his platform to spread awareness and raise money to support his country.
Written with candour and bravery, Believe is no ordinary tale of success on the pitch, but one of unwavering strength and integrity, tempered by sadness and anger. It provides unique insights into the methods of Pep Guardiola, Mikel Arteta and the machinations of elite football teams. It is the story of a selfless man who cares deeply for his homeland's welfare, and always tries to deliver his best on and off the field.
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📄 Exercise Your Right of Withdrawal
Under EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason. To formally exercise this right, use the button below. This is a distinct function separate from our general returns process.
Notice of Withdrawal
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Your right to cancel
If you order online, you have the right to cancel your order within 14 days of receiving your goods, without giving a reason. This cooling-off period runs from the day you (or someone you nominate) receives the last item in your order. To cancel, contact us at shop@chaptersbookstore.com stating your order number and your wish to withdraw from the purchase. Once we've confirmed your cancellation, you have 14 days to send the goods back to us.
Condition of returned items
To be eligible for a refund, your item must be returned unworn, unused and unread, in its original packaging, and in the same condition you received it. You'll also need your receipt or proof of purchase. If your return is based on the item's condition on arrival, please include a photo so we can advise the best resolution.
Faulty or damaged items
Please inspect your order on arrival and contact us immediately if an item is defective, damaged, or not what you ordered. Separately from the 14-day cancellation right above, you're entitled to a repair, replacement or refund on faulty goods for up to two years from purchase, under standard consumer guarantee rights.
This guarantee covers manufacturing faults only, such as printing errors, missing pages, or binding defects present at the time of purchase. It does not cover damage arising from normal use or wear, including creased spines, worn covers, marked pages or general signs of reading. If you're unsure whether an issue qualifies, send us a photo and we'll be happy to advise.
How to return
To start a return, contact us at shop@chaptersbookstore.com. If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. If a return is due to an error on our part, we'll cover the postage cost.
Exceptions and non-returnable items
Certain items cannot be returned, including custom products, special orders, sale items and gift cards.
Trade-In Programme
If you're trading in previously owned books rather than returning a purchase, please see our separate Trade-In Programme terms, which operate independently of this policy.
Refunds
Once we've received and inspected your return, we'll let you know if the refund has been approved. If approved, you'll be refunded automatically to your original payment method. Please allow some time for your bank or card provider to process and post the refund.
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