Bea thinks she's the most boring seventeen-year-old in the world. She's not pretty or popular or funny, unlike her mother who had Bea when she was 17. The only glamorous thing about Bea is the French father who left before she was born and lives in Paris. She yearns for la vie Parisienne every moment of her dull existence. So when Ruby Davies, the leader of her school's most elite clique picks Bea as her new best friend and asks her to go on holiday with them, she's wary but delighted. If nothing else it's two weeks away from her over-protective mother. But when the gang arrive in Spain, Bea is crushed to realise that Ruby and her posse have simply been using her. Bea wreaks vengeance on her so-called friends, and plans to decamp to Paris to find her father. But when she falls asleep on the train and wakes up in Bilbao, she meets a group of American students who are backpacking around Europe and bonds with them straight away, especially the gorgeous Toph who helps heals Bea's hurting heart. Though Bea has a shock in store when they finally get to Paris. The 'City of Lovers' really works it magic on Bea and Toph who spend a week wandering the sun-dappled streets of Paris, talking, holding hands and falling in love. When it comes time to go home to confront her Mum about her mysterious father, the new version of Bea is determined that she'll never go back to her old, boring way of life - she's no longer Nobody's Girl; she belongs to herself and to Toph...But with an ocean between them, will he wait for her?
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📄 Exercise Your Right of Withdrawal
Under EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason. To formally exercise this right, use the button below. This is a distinct function separate from our general returns process.
Notice of Withdrawal
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Your right to cancel
If you order online, you have the right to cancel your order within 14 days of receiving your goods, without giving a reason. This cooling-off period runs from the day you (or someone you nominate) receives the last item in your order. To cancel, contact us at shop@chaptersbookstore.com stating your order number and your wish to withdraw from the purchase. Once we've confirmed your cancellation, you have 14 days to send the goods back to us.
Condition of returned items
To be eligible for a refund, your item must be returned unworn, unused and unread, in its original packaging, and in the same condition you received it. You'll also need your receipt or proof of purchase. If your return is based on the item's condition on arrival, please include a photo so we can advise the best resolution.
Faulty or damaged items
Please inspect your order on arrival and contact us immediately if an item is defective, damaged, or not what you ordered. Separately from the 14-day cancellation right above, you're entitled to a repair, replacement or refund on faulty goods for up to two years from purchase, under standard consumer guarantee rights.
This guarantee covers manufacturing faults only, such as printing errors, missing pages, or binding defects present at the time of purchase. It does not cover damage arising from normal use or wear, including creased spines, worn covers, marked pages or general signs of reading. If you're unsure whether an issue qualifies, send us a photo and we'll be happy to advise.
How to return
To start a return, contact us at shop@chaptersbookstore.com. If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. If a return is due to an error on our part, we'll cover the postage cost.
Exceptions and non-returnable items
Certain items cannot be returned, including custom products, special orders, sale items and gift cards.
Trade-In Programme
If you're trading in previously owned books rather than returning a purchase, please see our separate Trade-In Programme terms, which operate independently of this policy.
Refunds
Once we've received and inspected your return, we'll let you know if the refund has been approved. If approved, you'll be refunded automatically to your original payment method. Please allow some time for your bank or card provider to process and post the refund.
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