THE #1 INTERNATIONAL BESTSELLER FROM JAPAN Welcome back to the Full Moon Coffee Shop. What do you really want this Christmas? HALF A MILLION COPIES AND TRANSLATED INTO 20 LANGUAGES
At the Full Moon Coffee Shop, we don't take your order. Instead, we bring you desserts and drinks - selected just for you.
In Japanese myth, cats are symbols of good luck. If you are kind to them, they'll return the favour one day. And if you are kind to the right cat, you might find yourself invited to a celestial cafe. The Full Moon Coffee Shop normally materialises on the night of the full moon - with one exception every year. This Christmas, the sagacious cats open their doors once more to all lost souls in need of a guiding light.
The season's first customer, Satomi, catches wind of her boyfriend's plan to propose on Christmas Eve, and feels torn between love and success. Her disaffected intern, Koyuki, has her own reasons for dreading the day, ever since her father died in a car accident. And Junko's estranged father has fallen gravely ill, driving her to visit home after decades away.
In this festive follow-up to the cosy classic, the customers of the Full Moon Coffee Shop stand at a wintry crossroads in their lives. With the help of some feline divinations, they will find the courage to follow their stars into the new year.
'Lose yourself in a world of talking cats with this cult bestseller' GLAMOUR 'Perfect for readers of feel-good fiction' BOOKLIST
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Under EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason. To formally exercise this right, use the button below. This is a distinct function separate from our general returns process.
Notice of Withdrawal
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Your right to cancel
If you order online, you have the right to cancel your order within 14 days of receiving your goods, without giving a reason. This cooling-off period runs from the day you (or someone you nominate) receives the last item in your order. To cancel, contact us at shop@chaptersbookstore.com stating your order number and your wish to withdraw from the purchase. Once we've confirmed your cancellation, you have 14 days to send the goods back to us.
Condition of returned items
To be eligible for a refund, your item must be returned unworn, unused and unread, in its original packaging, and in the same condition you received it. You'll also need your receipt or proof of purchase. If your return is based on the item's condition on arrival, please include a photo so we can advise the best resolution.
Faulty or damaged items
Please inspect your order on arrival and contact us immediately if an item is defective, damaged, or not what you ordered. Separately from the 14-day cancellation right above, you're entitled to a repair, replacement or refund on faulty goods for up to two years from purchase, under standard consumer guarantee rights.
This guarantee covers manufacturing faults only, such as printing errors, missing pages, or binding defects present at the time of purchase. It does not cover damage arising from normal use or wear, including creased spines, worn covers, marked pages or general signs of reading. If you're unsure whether an issue qualifies, send us a photo and we'll be happy to advise.
How to return
To start a return, contact us at shop@chaptersbookstore.com. If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. If a return is due to an error on our part, we'll cover the postage cost.
Exceptions and non-returnable items
Certain items cannot be returned, including custom products, special orders, sale items and gift cards.
Trade-In Programme
If you're trading in previously owned books rather than returning a purchase, please see our separate Trade-In Programme terms, which operate independently of this policy.
Refunds
Once we've received and inspected your return, we'll let you know if the refund has been approved. If approved, you'll be refunded automatically to your original payment method. Please allow some time for your bank or card provider to process and post the refund.
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