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Social media has changed our aspirations and the way we see ourselves. It has created a new layer of perfectionist pressure in every aspect of our lives, but equally enabled us to share resources, opinions, help and information more quickly than ever before.
We love it; we hate it; we can't get off it. We have mixed feelings.
Naomi Shimada and Sarah Raphael have spent the last decade building successful careers on the internet. Sarah's work as a writer and editor brings her into contact with the outer reaches and inner workings of online content, graph upon graph revealing to her what women most want to read today. Naomi is a model, host and writer and talks to people all over the world through her sunny, colourful Instagram account which has helped girls struggling with body image and confidence issues.
Having experienced extreme online highs and lows, both personally and professionally, in Mixed Feelings, Naomi and Sarah explore what social media is doing to our minds, bodies and hearts through wide-ranging essays and discussions featuring diverse perspectives and voices. A heartfelt resource for those who struggle to fit into a box, Mixed Feelings is a celebration of difference and a challenge to the status quo. It is a bulwark against the onslaught of perfectionist and aspirational images that we are bombarded with on a daily basis.
- Publisher Name:Quadrille Publishing Ltd
- Product Format:Hardback
- ISBN: 9781787133983
- Author:Shimada, Naomi
- Publication Date:2019-09-19
Refund Policy
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📄 Exercise Your Right of Withdrawal
Under EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason. To formally exercise this right, use the button below. This is a distinct function separate from our general returns process.
Your right to cancel
If you order online, you have the right to cancel your order within 14 days of receiving your goods, without giving a reason. This cooling-off period runs from the day you (or someone you nominate) receives the last item in your order. To cancel, contact us at shop@chaptersbookstore.com stating your order number and your wish to withdraw from the purchase. Once we've confirmed your cancellation, you have 14 days to send the goods back to us.
Condition of returned items
To be eligible for a refund, your item must be returned unworn, unused and unread, in its original packaging, and in the same condition you received it. You'll also need your receipt or proof of purchase. If your return is based on the item's condition on arrival, please include a photo so we can advise the best resolution.
Faulty or damaged items
Please inspect your order on arrival and contact us immediately if an item is defective, damaged, or not what you ordered. Separately from the 14-day cancellation right above, you're entitled to a repair, replacement or refund on faulty goods for up to two years from purchase, under standard consumer guarantee rights.
This guarantee covers manufacturing faults only, such as printing errors, missing pages, or binding defects present at the time of purchase. It does not cover damage arising from normal use or wear, including creased spines, worn covers, marked pages or general signs of reading. If you're unsure whether an issue qualifies, send us a photo and we'll be happy to advise.
How to return
To start a return, contact us at shop@chaptersbookstore.com. If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. If a return is due to an error on our part, we'll cover the postage cost.
Exceptions and non-returnable items
Certain items cannot be returned, including custom products, special orders, sale items and gift cards.
Trade-In Programme
If you're trading in previously owned books rather than returning a purchase, please see our separate Trade-In Programme terms, which operate independently of this policy.
Refunds
Once we've received and inspected your return, we'll let you know if the refund has been approved. If approved, you'll be refunded automatically to your original payment method. Please allow some time for your bank or card provider to process and post the refund.
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