They are some of Ireland's most famous names, for all the wrong reasons. They are Ireland's missing women, many of them murdered and their bodies hidden by evil killers who remain at large. They include American woman Annie McCarrick who was murdered in the Dublin-Wicklow mountains; Jo Jo Dullard who was abducted and murdered while hitching a lift in County Kildare; and former model Fiona Pender who was seven months pregnant when she and her unborn child were murdered and hidden at an unknown location in the midlands.
And then there are Ireland's two long-term missing children. What ever happened to little Mary Boyle, the seven-year old County Donegal girl last seen walking near her grandparents home over a quarter of a century ago? And where is Philip Cairns, who was only thirteen years old when he was abducted from a Dublin roadside while walking to school in 1986?
With the assistance of the Gardai, and the families concerned, Missing tells the stories of seven missing people - five women and two children - who had so much to live for, but were never given the chance. Missing is a disturbing book. It is also a tribute to the remarkable bravery of ordinary families who have lost a loved one in the most cruel and unexplained of circumstances. It is due to the collective strength of these families that their missing loved ones will never be forgotten.
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📄 Exercise Your Right of Withdrawal
Under EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason. To formally exercise this right, use the button below. This is a distinct function separate from our general returns process.
Notice of Withdrawal
Please complete all fields. You will receive a copy of this notice at your email address as confirmation of receipt.
Your right to cancel
If you order online, you have the right to cancel your order within 14 days of receiving your goods, without giving a reason. This cooling-off period runs from the day you (or someone you nominate) receives the last item in your order. To cancel, contact us at shop@chaptersbookstore.com stating your order number and your wish to withdraw from the purchase. Once we've confirmed your cancellation, you have 14 days to send the goods back to us.
Condition of returned items
To be eligible for a refund, your item must be returned unworn, unused and unread, in its original packaging, and in the same condition you received it. You'll also need your receipt or proof of purchase. If your return is based on the item's condition on arrival, please include a photo so we can advise the best resolution.
Faulty or damaged items
Please inspect your order on arrival and contact us immediately if an item is defective, damaged, or not what you ordered. Separately from the 14-day cancellation right above, you're entitled to a repair, replacement or refund on faulty goods for up to two years from purchase, under standard consumer guarantee rights.
This guarantee covers manufacturing faults only, such as printing errors, missing pages, or binding defects present at the time of purchase. It does not cover damage arising from normal use or wear, including creased spines, worn covers, marked pages or general signs of reading. If you're unsure whether an issue qualifies, send us a photo and we'll be happy to advise.
How to return
To start a return, contact us at shop@chaptersbookstore.com. If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. If a return is due to an error on our part, we'll cover the postage cost.
Exceptions and non-returnable items
Certain items cannot be returned, including custom products, special orders, sale items and gift cards.
Trade-In Programme
If you're trading in previously owned books rather than returning a purchase, please see our separate Trade-In Programme terms, which operate independently of this policy.
Refunds
Once we've received and inspected your return, we'll let you know if the refund has been approved. If approved, you'll be refunded automatically to your original payment method. Please allow some time for your bank or card provider to process and post the refund.
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