''TENDER, IMMERSIVE AND EXQUISITELY WRITTEN'' FLORENCE KNAPP ''I COULDN''T STOP READING'' RODDY DOYLE ''AN EXQUISITE FAMILY EPIC'' CLAIRE LYNCH An immersive multi-generational family story from the beloved and bestselling author of Ask Again, Yes. Inspired by the author''s own family history, Whale Harbour follows the fortunes of eleven brothers, whose lives are set on different paths in the wake of a sudden tragedy. Whilst the younger brothers remain in Ireland, the older ones head overseas to Montana and New York, where they find work and build lives and families of their own. When one brother mysteriously disappears and becomes estranged from the family, it sparks a lifelong quest to find him.
Mary Beth Keane attended Barnard C ollege and the University of Virginia, where she received an MFA. She was awarded a John S. Guggenheim fellowship for fiction writing, and has received citations from the National Book Foundation, PEN America and the Hemingway Society. She is the author of The Walking People, Fever and Ask Again, Yes, which spent eight weeks on the New York Times bestseller list and was translated into twenty-two languages.
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Under EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason. To formally exercise this right, use the button below. This is a distinct function separate from our general returns process.
Notice of Withdrawal
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Your right to cancel
If you order online, you have the right to cancel your order within 14 days of receiving your goods, without giving a reason. This cooling-off period runs from the day you (or someone you nominate) receives the last item in your order. To cancel, contact us at shop@chaptersbookstore.com stating your order number and your wish to withdraw from the purchase. Once we've confirmed your cancellation, you have 14 days to send the goods back to us.
Condition of returned items
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Faulty or damaged items
Please inspect your order on arrival and contact us immediately if an item is defective, damaged, or not what you ordered. Separately from the 14-day cancellation right above, you're entitled to a repair, replacement or refund on faulty goods for up to two years from purchase, under standard consumer guarantee rights.
This guarantee covers manufacturing faults only, such as printing errors, missing pages, or binding defects present at the time of purchase. It does not cover damage arising from normal use or wear, including creased spines, worn covers, marked pages or general signs of reading. If you're unsure whether an issue qualifies, send us a photo and we'll be happy to advise.
How to return
To start a return, contact us at shop@chaptersbookstore.com. If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. If a return is due to an error on our part, we'll cover the postage cost.
Exceptions and non-returnable items
Certain items cannot be returned, including custom products, special orders, sale items and gift cards.
Trade-In Programme
If you're trading in previously owned books rather than returning a purchase, please see our separate Trade-In Programme terms, which operate independently of this policy.
Refunds
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