€5 off first Book Purchase of €50+ | With Code: CHAPTERSBOOKSTORE
*THE BRAND NEW TERRIFYING THRILLER FROM KAT ELLIS*
'Riverdale meets The Haunting of Hill House' - Amy McCaw, author of Mina and the Undead
'Kat Ellis wields an oppressive atmosphere like a sharply honed blade' - Sera Milano, author of This Can Never Not Be Real
'Horrifyingly good fun!' Kathryn Foxfield, author of Good Girls Die First
From its creepy town mascot to the story of its cursed waterfall, Burden Falls is a small town dripping with superstition. Ava Thorn knows this well - since the horrific accident she witnessed a year ago, she's been plagued by nightmares.
But when her school nemesis is brutally murdered and Ava is the primary suspect, she starts to wonder if the legends surrounding the town are more fact than fiction.
Whatever secrets Burden Falls is hiding, there's a killer on the loose, and they have a vendetta against the Thorns...
Praise for Harrow Lake:
'A captivating and creeping mystery full of brilliantly twisting turns and dark secrets' - Holly Jackson, bestselling author of A Good Girls' Guide to Murder
'If you like Stephen King, snap this up!' - Cass Green, Sunday Times bestselling author of In a Cottage in a Wood
'Scream meets The Babadook in small-town USA' - Kirsty Logan, award-winning author of The Gracekeepers
- Publisher Name:Penguin Random House Children's UK
- Product Format:Paperback
- ISBN: XV80241397060
- Author:Ellis, Kat
- Publication Date:2021-08-05
Refund Policy
If you are not satisfied with your order in any way, get in touch. We have an excellent customer service record and we will do our best to ensure you are pleased with your purchase.
📄 Exercise Your Right of Withdrawal
Under EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason. To formally exercise this right, use the button below. This is a distinct function separate from our general returns process.
Your right to cancel
If you order online, you have the right to cancel your order within 14 days of receiving your goods, without giving a reason. This cooling-off period runs from the day you (or someone you nominate) receives the last item in your order. To cancel, contact us at shop@chaptersbookstore.com stating your order number and your wish to withdraw from the purchase. Once we've confirmed your cancellation, you have 14 days to send the goods back to us.
Condition of returned items
To be eligible for a refund, your item must be returned unworn, unused and unread, in its original packaging, and in the same condition you received it. You'll also need your receipt or proof of purchase. If your return is based on the item's condition on arrival, please include a photo so we can advise the best resolution.
Faulty or damaged items
Please inspect your order on arrival and contact us immediately if an item is defective, damaged, or not what you ordered. Separately from the 14-day cancellation right above, you're entitled to a repair, replacement or refund on faulty goods for up to two years from purchase, under standard consumer guarantee rights.
This guarantee covers manufacturing faults only, such as printing errors, missing pages, or binding defects present at the time of purchase. It does not cover damage arising from normal use or wear, including creased spines, worn covers, marked pages or general signs of reading. If you're unsure whether an issue qualifies, send us a photo and we'll be happy to advise.
How to return
To start a return, contact us at shop@chaptersbookstore.com. If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. If a return is due to an error on our part, we'll cover the postage cost.
Exceptions and non-returnable items
Certain items cannot be returned, including custom products, special orders, sale items and gift cards.
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If you're trading in previously owned books rather than returning a purchase, please see our separate Trade-In Programme terms, which operate independently of this policy.
Refunds
Once we've received and inspected your return, we'll let you know if the refund has been approved. If approved, you'll be refunded automatically to your original payment method. Please allow some time for your bank or card provider to process and post the refund.
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