€5 off first Book Purchase of €50+ | With Code: CHAPTERSBOOKSTORE
So there I was with two pens, my two titties, Charles Dickens, two slices of bread and a blank book at the end of my first day in the middle of nowhere. Except as it turned out it wasn't quite the end...Scotland, 1863. In an attempt to escape her not-so-innocent past in Glasgow, Bessy Buckley - the wide-eyed Irish heroine of "The Observations" - takes a job as a maid in a big house outside Edinburgh working for the beautiful Arabella. Bessy is intrigued by her new employer, but puzzled by her increasingly strange requests and her insistence that Bessy keep a journal of her most intimate thoughts. And it seems that Arabella has a few secrets of her own - including her near-obssessive affection for Nora, a former maid who died in mysterious circumstances. Then a childish prank has drastic consquences which throw into jeopardy all that Bessy has come to hold dear. Caught up in a tangle of madness, ghosts, sex and lies, she is determined to remain devoted to Arabella. But who is really responsible for what happened to her predecessor Nora? As her past threatens to catch up with her and complicate matters even further, Bessy begins to realise that she has not quite landed on her feet.
"The Observations" is a brilliantly original, funny and endlessly intriguing story of one woman's journey from a difficult past into an even more disturbing present. This powerful story of secrets and suspicions, hidden histories, and mysterious disappearances is at once compelling and heart-warming, showing the redemptive power of love, loyalty and friendship. A hugely assured and darkly comic debut, "The Observations" is certain to establish Jane Harris as a significant new literary talent.
"The Observations" is a brilliantly original, funny and endlessly intriguing story of one woman's journey from a difficult past into an even more disturbing present. This powerful story of secrets and suspicions, hidden histories, and mysterious disappearances is at once compelling and heart-warming, showing the redemptive power of love, loyalty and friendship. A hugely assured and darkly comic debut, "The Observations" is certain to establish Jane Harris as a significant new literary talent.
- Publisher Name:Faber & Faber
- Product Format:Paperback
- ISBN: XG80571231089
- Author:Harris, Jane
- Publication Date:2006-04-06
Refund Policy
If you are not satisfied with your order in any way, get in touch. We have an excellent customer service record and we will do our best to ensure you are pleased with your purchase.
📄 Exercise Your Right of Withdrawal
Under EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason. To formally exercise this right, use the button below. This is a distinct function separate from our general returns process.
Your right to cancel
If you order online, you have the right to cancel your order within 14 days of receiving your goods, without giving a reason. This cooling-off period runs from the day you (or someone you nominate) receives the last item in your order. To cancel, contact us at shop@chaptersbookstore.com stating your order number and your wish to withdraw from the purchase. Once we've confirmed your cancellation, you have 14 days to send the goods back to us.
Condition of returned items
To be eligible for a refund, your item must be returned unworn, unused and unread, in its original packaging, and in the same condition you received it. You'll also need your receipt or proof of purchase. If your return is based on the item's condition on arrival, please include a photo so we can advise the best resolution.
Faulty or damaged items
Please inspect your order on arrival and contact us immediately if an item is defective, damaged, or not what you ordered. Separately from the 14-day cancellation right above, you're entitled to a repair, replacement or refund on faulty goods for up to two years from purchase, under standard consumer guarantee rights.
This guarantee covers manufacturing faults only, such as printing errors, missing pages, or binding defects present at the time of purchase. It does not cover damage arising from normal use or wear, including creased spines, worn covers, marked pages or general signs of reading. If you're unsure whether an issue qualifies, send us a photo and we'll be happy to advise.
How to return
To start a return, contact us at shop@chaptersbookstore.com. If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. If a return is due to an error on our part, we'll cover the postage cost.
Exceptions and non-returnable items
Certain items cannot be returned, including custom products, special orders, sale items and gift cards.
Trade-In Programme
If you're trading in previously owned books rather than returning a purchase, please see our separate Trade-In Programme terms, which operate independently of this policy.
Refunds
Once we've received and inspected your return, we'll let you know if the refund has been approved. If approved, you'll be refunded automatically to your original payment method. Please allow some time for your bank or card provider to process and post the refund.
Free Delivery in the Republic Of Ireland on all orders over €30. Standard Delivery Charge in Republic of Ireland of €5 for all orders below €30.
Delivery is subject to warehouse availability. Out-of-stock items will be shipped as soon as possible, upon arrival from the manufacturer/publisher. Please take shipping time into consideration.
