Col. Ray "Frenchy" L'Heureux always dreamed of being a pilot. Growing up, he built airplane models and dreamed about soaring over the earth. When he was twelve, his mother treated him to a flying lesson at the local airfield. Taken on a short flight by an instructor and allowed to operate the controls for part of the flight, he was hooked forever. It wasn't until he was running low on college funds and saw a recruiter at his college that he joined the Marines and began the journey towards his dream from Parris Island to Bravo Company and, then, officer training school. One day at an airfield when President Reagan landed on this way to a fundraiser, Frenchy's life changed forever when encountered HMX1, the squadron that flies the President in Marine One. When he saw the white-topped Sea King and White Hawk helicopters, he was determined to become part of that elite group. Inside Marine One is Col. L'Heureux's inspiring story of a young man who dreamed of flying, trained, studied and worked hard to become the pilot who ended up serving four US Presidents - George H.W. Bush, Bill Clinton, George W. Bush and Barack Obama. It's also a personal guided tour inside the world's most famous helicopter by a man who knows that flying machine better than any other. Inside Marine One is a great American success story of a young boy who dreamed big, worked hard and finally flew the President of the United States as his number one passenger.
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📄 Exercise Your Right of Withdrawal
Under EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason. To formally exercise this right, use the button below. This is a distinct function separate from our general returns process.
Notice of Withdrawal
Please complete all fields. You will receive a copy of this notice at your email address as confirmation of receipt.
Your right to cancel
If you order online, you have the right to cancel your order within 14 days of receiving your goods, without giving a reason. This cooling-off period runs from the day you (or someone you nominate) receives the last item in your order. To cancel, contact us at shop@chaptersbookstore.com stating your order number and your wish to withdraw from the purchase. Once we've confirmed your cancellation, you have 14 days to send the goods back to us.
Condition of returned items
To be eligible for a refund, your item must be returned unworn, unused and unread, in its original packaging, and in the same condition you received it. You'll also need your receipt or proof of purchase. If your return is based on the item's condition on arrival, please include a photo so we can advise the best resolution.
Faulty or damaged items
Please inspect your order on arrival and contact us immediately if an item is defective, damaged, or not what you ordered. Separately from the 14-day cancellation right above, you're entitled to a repair, replacement or refund on faulty goods for up to two years from purchase, under standard consumer guarantee rights.
This guarantee covers manufacturing faults only, such as printing errors, missing pages, or binding defects present at the time of purchase. It does not cover damage arising from normal use or wear, including creased spines, worn covers, marked pages or general signs of reading. If you're unsure whether an issue qualifies, send us a photo and we'll be happy to advise.
How to return
To start a return, contact us at shop@chaptersbookstore.com. If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. If a return is due to an error on our part, we'll cover the postage cost.
Exceptions and non-returnable items
Certain items cannot be returned, including custom products, special orders, sale items and gift cards.
Trade-In Programme
If you're trading in previously owned books rather than returning a purchase, please see our separate Trade-In Programme terms, which operate independently of this policy.
Refunds
Once we've received and inspected your return, we'll let you know if the refund has been approved. If approved, you'll be refunded automatically to your original payment method. Please allow some time for your bank or card provider to process and post the refund.
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