'"Prospect" magazine is the sharpest, wittiest and increasingly the most important journal of opinion in Britain' - "Social Standing". One in every 3,400 Americans is an Elvis impersonator. By law, every child in Belgium must take harmonica lessons. Lauren Bacall and Shimon Peres are first cousins. 5.8 per cent of people ever born are alive today. Each successive monarch faces in a different direction on British coins. When India's Sachin Tendulkar bats against Pakistan in test matches, the television audience in India exceeds the total population of Europe. Queen Victoria spoke Urdu and Hindi. The word 'boredom' did not exist in the English language until after 1750. Peanuts are used as an ingredient in dynamite. Of all heart attacks, around 6 per cent occur during sexual intercourse. Of these, 90 per cent happen during extramarital sex.In 1949, there were 160,000 young Conservatives; today, there are 3,000. Think again. A third of the world's obese people live in developing countries. Hitler was on the shortlist for the 1938 Nobel Peace Prize. * In 2002 the Amazon rainforest still covered 87 per cent of its 1950s footprint. Only ten of 55 Democratic senators voted to empower President Bush to use the US army in the first Gulf war in 1991. Had three or more followed the party line and voted against, Bush would have lost the Senate vote. At 365 square kilometres, the Gaza strip is slightly smaller than Sheffield.In the 1930s, the Inland Revenue investigated Yeats' tax returns because they could not believe a poet of his stature had sales that were so small. In 1998 of 106 daily newspapers in Canada, Conrad Black owned 62. Per capita, the biggest arms exporter in the world is the Former Yugoslav Republic of Macedonia. Sweden is second, Jordan third and Norway fourth. By the age of five, children have acquired 85 per cent of the language they will have as adults. And as they are all credited, you know whom to blame.
If you are not satisfied with your order in any way, get in touch. We have an excellent customer service record and we will do our best to ensure you are pleased with your purchase.
📄 Exercise Your Right of Withdrawal
Under EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason. To formally exercise this right, use the button below. This is a distinct function separate from our general returns process.
Notice of Withdrawal
Please complete all fields. You will receive a copy of this notice at your email address as confirmation of receipt.
Your right to cancel
If you order online, you have the right to cancel your order within 14 days of receiving your goods, without giving a reason. This cooling-off period runs from the day you (or someone you nominate) receives the last item in your order. To cancel, contact us at shop@chaptersbookstore.com stating your order number and your wish to withdraw from the purchase. Once we've confirmed your cancellation, you have 14 days to send the goods back to us.
Condition of returned items
To be eligible for a refund, your item must be returned unworn, unused and unread, in its original packaging, and in the same condition you received it. You'll also need your receipt or proof of purchase. If your return is based on the item's condition on arrival, please include a photo so we can advise the best resolution.
Faulty or damaged items
Please inspect your order on arrival and contact us immediately if an item is defective, damaged, or not what you ordered. Separately from the 14-day cancellation right above, you're entitled to a repair, replacement or refund on faulty goods for up to two years from purchase, under standard consumer guarantee rights.
This guarantee covers manufacturing faults only, such as printing errors, missing pages, or binding defects present at the time of purchase. It does not cover damage arising from normal use or wear, including creased spines, worn covers, marked pages or general signs of reading. If you're unsure whether an issue qualifies, send us a photo and we'll be happy to advise.
How to return
To start a return, contact us at shop@chaptersbookstore.com. If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. If a return is due to an error on our part, we'll cover the postage cost.
Exceptions and non-returnable items
Certain items cannot be returned, including custom products, special orders, sale items and gift cards.
Trade-In Programme
If you're trading in previously owned books rather than returning a purchase, please see our separate Trade-In Programme terms, which operate independently of this policy.
Refunds
Once we've received and inspected your return, we'll let you know if the refund has been approved. If approved, you'll be refunded automatically to your original payment method. Please allow some time for your bank or card provider to process and post the refund.
Free Delivery in the Republic Of Ireland on all orders over €30. Standard Delivery Charge in Republic of Ireland of €5 for all orders below €30.
Delivery is subject to warehouse availability. Out-of-stock items will be shipped as soon as possible, upon arrival from the manufacturer/publisher. Please take shipping time into consideration.