From Alex T. Smith, bestselling author of the Claude series, comes How Winston Delivered Christmas - the irresistible story of the brave little mouse who sets out on an adventure on Christmas Eve. Featuring beautiful colour artwork and Christmassy activities to make-and-do throughout, this gorgeous book is sure to become a festive family tradition that will be enjoyed year after year.
Winston the mouse is on a Very Important Mission. On Christmas Eve, he finds a letter to Father Christmas that did not make it to the post box - so, with no time to lose, he sets out to deliver it himself in time for Christmas Day! He has a lot of Very Exciting Adventures on his Very Important Mission and makes some wonderful friends along the way.
Each chapter includes it's very own festive activity for all the family to enjoy together - including writing a letter to Father Christmas, making mince pies, designing your very own Christmas cards, making presents, creating decorations, and so much more!
This flapped paperback features a festively foiled cover and artwork on beautiful paper, making it the perfect Christmas gift. And don't miss Winston's next daring adventure, How Winston Came Home for Christmas.
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