Charles Dickens' "Great Expectations" - now a major new film from director Mike Newell ("Four Weddings and a Funeral", "Harry Potter") - charts the course of orphan Pip Pirrip's life as it is transformed by a vast, mysterious inheritance. Adapted from Dickens' novel by bestselling author David Nicholls ("One Day"), "Great Expectations" stars Ralph Fiennes ("The Reader"), Helena Bonham Carter ("Harry Potter and the Deathly Hallows") and Jeremy Irvine ("War Horse") and also features Robbie Coltrane, David Walliams and Sally Hawkins. A terrifying encounter with the escaped convict Abel Magwitch in a graveyard on the wild Kent marshes; a summons to meet the bitter, decrepit Miss Havisham and her beautiful, cold-hearted ward Estella at Satis House; the sudden generosity of a mysterious benefactor - these form a series of events that change the orphaned Pip's life forever, and he eagerly abandons his humble station as an apprentice to blacksmith Joe Gargery, beginning a new life as a gentleman. Charles Dickens' haunting late novel depicts Pip's education and development through adversity as he discovers the true nature of his identity, and his 'great expectations'. Charles Dickens is one of the best-loved novelists in the English language, whose 200th anniversary was celebrated in 2012. His most famous books, including "Oliver Twist", "Great Expectations", "A Tale of Two Cities", "David Copperfield" and "The Pickwick Papers", have been adapted for stage and screen and read by millions. ""Great Expectations" is up there for me with the world's greatest novels." (Howard Jacobson).
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📄 Exercise Your Right of Withdrawal
Under EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason. To formally exercise this right, use the button below. This is a distinct function separate from our general returns process.
Notice of Withdrawal
Please complete all fields. You will receive a copy of this notice at your email address as confirmation of receipt.
Your right to cancel
If you order online, you have the right to cancel your order within 14 days of receiving your goods, without giving a reason. This cooling-off period runs from the day you (or someone you nominate) receives the last item in your order. To cancel, contact us at shop@chaptersbookstore.com stating your order number and your wish to withdraw from the purchase. Once we've confirmed your cancellation, you have 14 days to send the goods back to us.
Condition of returned items
To be eligible for a refund, your item must be returned unworn, unused and unread, in its original packaging, and in the same condition you received it. You'll also need your receipt or proof of purchase. If your return is based on the item's condition on arrival, please include a photo so we can advise the best resolution.
Faulty or damaged items
Please inspect your order on arrival and contact us immediately if an item is defective, damaged, or not what you ordered. Separately from the 14-day cancellation right above, you're entitled to a repair, replacement or refund on faulty goods for up to two years from purchase, under standard consumer guarantee rights.
This guarantee covers manufacturing faults only, such as printing errors, missing pages, or binding defects present at the time of purchase. It does not cover damage arising from normal use or wear, including creased spines, worn covers, marked pages or general signs of reading. If you're unsure whether an issue qualifies, send us a photo and we'll be happy to advise.
How to return
To start a return, contact us at shop@chaptersbookstore.com. If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. If a return is due to an error on our part, we'll cover the postage cost.
Exceptions and non-returnable items
Certain items cannot be returned, including custom products, special orders, sale items and gift cards.
Trade-In Programme
If you're trading in previously owned books rather than returning a purchase, please see our separate Trade-In Programme terms, which operate independently of this policy.
Refunds
Once we've received and inspected your return, we'll let you know if the refund has been approved. If approved, you'll be refunded automatically to your original payment method. Please allow some time for your bank or card provider to process and post the refund.
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