'Oh, for f*ck's sake' muttered Claire under her breath, as she opened the fridge to see what she could find for a no effort dinner. The children continued to fight behind her. They regarded any form of fish not encased in breadcrumbs as toxic, and were resistant enough to the delicious homemade fishfingers Claire had made for them, insisting they much preferred Captain Birdseye's version. White wine was starting to look like quite an appealing dinner actually. Maybe just a small glass.
'Are you having wine, Mum? You know you're not supposed to have wine every night. We did about alcohol units at school. That's quite a big glass of wine, how many units do you think are in it?'
'Bet the bastards didn't tell you that wine is remarkably good at cancelling out whining though, did they?' muttered Claire.
Claire's family has gone nuclear. Her precious moppets keep calling Childline when she feeds them broccoli, she's utterly Ottolenghied out at weekends, and her darling husband is having an affair with her best friend.
The question isn't whether she needs a glass of wine, but is there one big enough?
Enter the Sauvignon Sisterhood, a new set of friends brought together by a shared love of liquid therapy. Together they might just be able to convince Claire that, like a good bottle of red, life really can get better with age. Or at least there's more to it than the joy of an M&S non-iron school uniform.
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Under EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason. To formally exercise this right, use the button below. This is a distinct function separate from our general returns process.
Notice of Withdrawal
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Your right to cancel
If you order online, you have the right to cancel your order within 14 days of receiving your goods, without giving a reason. This cooling-off period runs from the day you (or someone you nominate) receives the last item in your order. To cancel, contact us at shop@chaptersbookstore.com stating your order number and your wish to withdraw from the purchase. Once we've confirmed your cancellation, you have 14 days to send the goods back to us.
Condition of returned items
To be eligible for a refund, your item must be returned unworn, unused and unread, in its original packaging, and in the same condition you received it. You'll also need your receipt or proof of purchase. If your return is based on the item's condition on arrival, please include a photo so we can advise the best resolution.
Faulty or damaged items
Please inspect your order on arrival and contact us immediately if an item is defective, damaged, or not what you ordered. Separately from the 14-day cancellation right above, you're entitled to a repair, replacement or refund on faulty goods for up to two years from purchase, under standard consumer guarantee rights.
This guarantee covers manufacturing faults only, such as printing errors, missing pages, or binding defects present at the time of purchase. It does not cover damage arising from normal use or wear, including creased spines, worn covers, marked pages or general signs of reading. If you're unsure whether an issue qualifies, send us a photo and we'll be happy to advise.
How to return
To start a return, contact us at shop@chaptersbookstore.com. If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. If a return is due to an error on our part, we'll cover the postage cost.
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Certain items cannot be returned, including custom products, special orders, sale items and gift cards.
Trade-In Programme
If you're trading in previously owned books rather than returning a purchase, please see our separate Trade-In Programme terms, which operate independently of this policy.
Refunds
Once we've received and inspected your return, we'll let you know if the refund has been approved. If approved, you'll be refunded automatically to your original payment method. Please allow some time for your bank or card provider to process and post the refund.
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