ACCOMPANIES THE LANDMARK SERIES NARRATED BY DAVID ATTENBOROUGH
Find a world of wonder beyond the ice.
'Looking down at our planet from space it may come as a surprise how much of it is blanketed in snow and ice. These vast frozen wildernesses cover more than a fifth of the earth ... From the highest peaks to snow-bound deserts to alien worlds deep beneath the ice, they are home to an astonishing array of animals found nowhere else on earth.' David Attenborough, from the series.
Frozen Planet II celebrates the surprisingly diverse worlds of ice - a world that is disappearing before our very eyes. Previously undiscovered stories, from chameleons giving birth on the frosty slopes of Mount Kenya to endangered Amur leopards in the Russian forest and killer whales hunting Weddell seals on ice floes in the Antarctic, shed new light on the beauty and the peril of the world's most fragile ecosystems. Behind-the-scenes insights explore the unique challenges of filming in these frozen worlds, where camera crew and wildlife alike brave the extreme conditions.
With over 250 stunning full-colour photographs, Frozen Planet II reveals the wonders of the fastest-changing part of our planet, as we may never see them again.
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Under EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason. To formally exercise this right, use the button below. This is a distinct function separate from our general returns process.
Notice of Withdrawal
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Your right to cancel
If you order online, you have the right to cancel your order within 14 days of receiving your goods, without giving a reason. This cooling-off period runs from the day you (or someone you nominate) receives the last item in your order. To cancel, contact us at shop@chaptersbookstore.com stating your order number and your wish to withdraw from the purchase. Once we've confirmed your cancellation, you have 14 days to send the goods back to us.
Condition of returned items
To be eligible for a refund, your item must be returned unworn, unused and unread, in its original packaging, and in the same condition you received it. You'll also need your receipt or proof of purchase. If your return is based on the item's condition on arrival, please include a photo so we can advise the best resolution.
Faulty or damaged items
Please inspect your order on arrival and contact us immediately if an item is defective, damaged, or not what you ordered. Separately from the 14-day cancellation right above, you're entitled to a repair, replacement or refund on faulty goods for up to two years from purchase, under standard consumer guarantee rights.
This guarantee covers manufacturing faults only, such as printing errors, missing pages, or binding defects present at the time of purchase. It does not cover damage arising from normal use or wear, including creased spines, worn covers, marked pages or general signs of reading. If you're unsure whether an issue qualifies, send us a photo and we'll be happy to advise.
How to return
To start a return, contact us at shop@chaptersbookstore.com. If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. If a return is due to an error on our part, we'll cover the postage cost.
Exceptions and non-returnable items
Certain items cannot be returned, including custom products, special orders, sale items and gift cards.
Trade-In Programme
If you're trading in previously owned books rather than returning a purchase, please see our separate Trade-In Programme terms, which operate independently of this policy.
Refunds
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