On an ordinary spring day, Special Agent Faith Mitchell of the Georgia Bureau of Investigation returns home to a nightmare. Expecting to find her mother minding Faith's new baby daughter Emma, she is horrified to discover Emma locked in the shed, her mother's safe open, her gun missing and a trail of blood to the front door.
Without waiting for back-up, Faith enters the house to a scene of carnage. It has been torn apart and a man lies dead in a pool of blood. She stumbles across two more intruders, and within minutes they too are shot dead. And when the Atlanta police force turns up, Faith has some difficult questions to answer. But she has some desperate questions of her own. What were the killers searching for? Ex-Atlanta police chief Evelyn Mitchell was once under investigation by Faith's partner Will Trent. Is her mother directly involved this time, and where is she now?
With Faith suspended from duty, Will, together with the help of Dr Sara Linton, must piece together the fragments of a brutal and complicated case - and catch a deeply troubled and vicious murderer with only one thing on his mind. To keep on killing until the truth is finally revealed...
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📄 Exercise Your Right of Withdrawal
Under EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason. To formally exercise this right, use the button below. This is a distinct function separate from our general returns process.
Notice of Withdrawal
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Your right to cancel
If you order online, you have the right to cancel your order within 14 days of receiving your goods, without giving a reason. This cooling-off period runs from the day you (or someone you nominate) receives the last item in your order. To cancel, contact us at shop@chaptersbookstore.com stating your order number and your wish to withdraw from the purchase. Once we've confirmed your cancellation, you have 14 days to send the goods back to us.
Condition of returned items
To be eligible for a refund, your item must be returned unworn, unused and unread, in its original packaging, and in the same condition you received it. You'll also need your receipt or proof of purchase. If your return is based on the item's condition on arrival, please include a photo so we can advise the best resolution.
Faulty or damaged items
Please inspect your order on arrival and contact us immediately if an item is defective, damaged, or not what you ordered. Separately from the 14-day cancellation right above, you're entitled to a repair, replacement or refund on faulty goods for up to two years from purchase, under standard consumer guarantee rights.
This guarantee covers manufacturing faults only, such as printing errors, missing pages, or binding defects present at the time of purchase. It does not cover damage arising from normal use or wear, including creased spines, worn covers, marked pages or general signs of reading. If you're unsure whether an issue qualifies, send us a photo and we'll be happy to advise.
How to return
To start a return, contact us at shop@chaptersbookstore.com. If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. If a return is due to an error on our part, we'll cover the postage cost.
Exceptions and non-returnable items
Certain items cannot be returned, including custom products, special orders, sale items and gift cards.
Trade-In Programme
If you're trading in previously owned books rather than returning a purchase, please see our separate Trade-In Programme terms, which operate independently of this policy.
Refunds
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