Perfect for lovers of Quiet and The Power of Now, Emotional Agility shares a new way of relating to yourself and the world around you
Every day we speak around 16,000 words - but inside minds we create tens of thousands more.
Thoughts such as 'I'm not spending enough time with my children' or 'I'm not good enough to present my work' can seem to be unshakeable facts. In reality, they're the judgemental opinions of our inner voice.
Drawing on more than twenty years of academic research and her own experiences, Susan David PhD, a psychologist and faculty member at Harvard Medical School, has pioneered a new way to make peace with our inner self, achieve our most valued goals and live life to the fullest.
Become aware of your true nature, learn to face your emotions with acceptance and generosity, act according to your deepest values, and flourish.
'Essential reading' Susan Cain, author of Quiet
'A practical, science-backed guide to looking inward and living intentionally' Arianna Huffington, author of The Sleep Revolution
'An accessible, reader-friendly voyage. Emotional Agility can be helpful to anyone.' Daniel Goleman, author of Emotional Intelligence
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