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Sunday Times Bestseller - BBC Radio 2 Book Club Pick - BBC Radio 4 Book at Bedtime
The intoxicating story of one woman's dreams of freedom in Victorian England and the man whose obsession threatens to destroy them forever. . .
'A sharp, scary, gorgeously evocative tale of love, art and obsession' - Paula Hawkins, author of The Girl on the Train
London. 1850. On a crowded street, the dollmaker Iris Whittle meets the artist Louis Frost. Louis is a painter who yearns to have his work displayed in the Royal Academy, and he is desperate for Iris to be his model. Iris agrees, on the condition that he teaches her to paint.
Dreaming of freedom, Iris throws herself into a new life of art and love, unaware that she has caught the eye of a second man. Silas Reed is a curiosity collector, enchanted by the strange and beautiful. After seeing Iris at the site of the Great Exhibition he finds he cannot forget her.
As Iris's world expands, Silas's obsession grows. And it is only a matter of time before they meet again . . .
'A dark delight and fans of The Miniaturist and The Mermaid and Mrs Hancock will love it' - Red
Sunday Times Best Paperback of 2020 Pick - soon to be made into a major TV series!
Readers love The Doll Factory . . .
'Breathtaking' *****
'I couldn't put it down' *****
'Spellbinding' *****
'I never wanted it to end' *****
'A plot to stop your heart' *****
- Publisher Name:Pan Macmillan
- Product Format:Paperback
- ISBN: XG81529002430
- Author:Macneal, Elizabeth
- Publication Date:2020-03-05
Refund Policy
If you are not satisfied with your order in any way, get in touch. We have an excellent customer service record and we will do our best to ensure you are pleased with your purchase.
📄 Exercise Your Right of Withdrawal
Under EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason. To formally exercise this right, use the button below. This is a distinct function separate from our general returns process.
Your right to cancel
If you order online, you have the right to cancel your order within 14 days of receiving your goods, without giving a reason. This cooling-off period runs from the day you (or someone you nominate) receives the last item in your order. To cancel, contact us at shop@chaptersbookstore.com stating your order number and your wish to withdraw from the purchase. Once we've confirmed your cancellation, you have 14 days to send the goods back to us.
Condition of returned items
To be eligible for a refund, your item must be returned unworn, unused and unread, in its original packaging, and in the same condition you received it. You'll also need your receipt or proof of purchase. If your return is based on the item's condition on arrival, please include a photo so we can advise the best resolution.
Faulty or damaged items
Please inspect your order on arrival and contact us immediately if an item is defective, damaged, or not what you ordered. Separately from the 14-day cancellation right above, you're entitled to a repair, replacement or refund on faulty goods for up to two years from purchase, under standard consumer guarantee rights.
This guarantee covers manufacturing faults only, such as printing errors, missing pages, or binding defects present at the time of purchase. It does not cover damage arising from normal use or wear, including creased spines, worn covers, marked pages or general signs of reading. If you're unsure whether an issue qualifies, send us a photo and we'll be happy to advise.
How to return
To start a return, contact us at shop@chaptersbookstore.com. If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. If a return is due to an error on our part, we'll cover the postage cost.
Exceptions and non-returnable items
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Trade-In Programme
If you're trading in previously owned books rather than returning a purchase, please see our separate Trade-In Programme terms, which operate independently of this policy.
Refunds
Once we've received and inspected your return, we'll let you know if the refund has been approved. If approved, you'll be refunded automatically to your original payment method. Please allow some time for your bank or card provider to process and post the refund.
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