In the dark days of World War I, when flying machines, radio, and electronics were infant technologies, the first remotely controlled experimental aircraft took to the skies and unmanned radio controlled 40-foot high-speed Motor Torpedo Boats ploughed the seas in Britain. Developed by the British Army's Royal Flying Corps and the Royal Navy these prototype weapons stemmed from an early form of television demonstrated before the war by Prof. A. M. Low. The remote control systems for these aircraft and boats were invented at RFC Secret Experimental Works commanded by Prof. Low, which was part of the organization of 'back-room boys' in the Munitions Inventions Department. These audacious projects of Low and his contemporaries led to the hundreds of remotely controlled Queen Bee aerial targets in the 1930s and hence to all the machines that we now call 'drones'.
Starting well before WWI and, for the lucky ones, extending well beyond it, the lives of Archibald Low and many of his contemporaries were extraordinary as were the times they lived through. They witnessed many dawns, the coming of the oil and plastics age and of domestic electricity. They experienced vast social improvements and the pasturing of the working horse in favor of motor transport. They were around for the first epic aircraft flights and with the aid of the very technologies that had enabled the development of drones, they saw air travel transformed from the precarious to the routine. It is astonishing that the origins of the first drones are not common knowledge in Britain and that the achievement of these maverick inventors is not commemorated.
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📄 Exercise Your Right of Withdrawal
Under EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason. To formally exercise this right, use the button below. This is a distinct function separate from our general returns process.
Notice of Withdrawal
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Your right to cancel
If you order online, you have the right to cancel your order within 14 days of receiving your goods, without giving a reason. This cooling-off period runs from the day you (or someone you nominate) receives the last item in your order. To cancel, contact us at shop@chaptersbookstore.com stating your order number and your wish to withdraw from the purchase. Once we've confirmed your cancellation, you have 14 days to send the goods back to us.
Condition of returned items
To be eligible for a refund, your item must be returned unworn, unused and unread, in its original packaging, and in the same condition you received it. You'll also need your receipt or proof of purchase. If your return is based on the item's condition on arrival, please include a photo so we can advise the best resolution.
Faulty or damaged items
Please inspect your order on arrival and contact us immediately if an item is defective, damaged, or not what you ordered. Separately from the 14-day cancellation right above, you're entitled to a repair, replacement or refund on faulty goods for up to two years from purchase, under standard consumer guarantee rights.
This guarantee covers manufacturing faults only, such as printing errors, missing pages, or binding defects present at the time of purchase. It does not cover damage arising from normal use or wear, including creased spines, worn covers, marked pages or general signs of reading. If you're unsure whether an issue qualifies, send us a photo and we'll be happy to advise.
How to return
To start a return, contact us at shop@chaptersbookstore.com. If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. If a return is due to an error on our part, we'll cover the postage cost.
Exceptions and non-returnable items
Certain items cannot be returned, including custom products, special orders, sale items and gift cards.
Trade-In Programme
If you're trading in previously owned books rather than returning a purchase, please see our separate Trade-In Programme terms, which operate independently of this policy.
Refunds
Once we've received and inspected your return, we'll let you know if the refund has been approved. If approved, you'll be refunded automatically to your original payment method. Please allow some time for your bank or card provider to process and post the refund.
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