A pioneering, eye-opening investigation into the world of online gambling, its explosive growth and the transformational impact it is having on sport, tech, individuals and society.
A little flutter. No harm. All part of the game. Get closer to the action. A friendly, familiar voice, inviting you to join the real fans and get involved.
It has never been easier to place a bet. Wall to wall adverts on repeat surround every sporting event. The smartphone in your pocket all you need to unlock a dizzying array of bets on almost any aspect of any sport.
Since its origins as a provincial cottage industry almost twenty-five years ago, UK online gambling has become a globe-straddling behemoth worth more than GBP10 billion a year. It can sometimes feel as if the point of sport is to bet on it.
But it didn't have to be this way. In Imitation Games, Darragh McGee travels the world to tell the incredible story of the individuals and companies who brought this brave new world of betting into being (and got very rich doing so).
He also traces the devastation and destruction that gambling leaves behind it. The inadequate safeguards and the broken lives that show that when the fun stops, it stops hard. And proffers a series of solutions for how we can create a different future.
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📄 Exercise Your Right of Withdrawal
Under EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason. To formally exercise this right, use the button below. This is a distinct function separate from our general returns process.
Notice of Withdrawal
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Your right to cancel
If you order online, you have the right to cancel your order within 14 days of receiving your goods, without giving a reason. This cooling-off period runs from the day you (or someone you nominate) receives the last item in your order. To cancel, contact us at shop@chaptersbookstore.com stating your order number and your wish to withdraw from the purchase. Once we've confirmed your cancellation, you have 14 days to send the goods back to us.
Condition of returned items
To be eligible for a refund, your item must be returned unworn, unused and unread, in its original packaging, and in the same condition you received it. You'll also need your receipt or proof of purchase. If your return is based on the item's condition on arrival, please include a photo so we can advise the best resolution.
Faulty or damaged items
Please inspect your order on arrival and contact us immediately if an item is defective, damaged, or not what you ordered. Separately from the 14-day cancellation right above, you're entitled to a repair, replacement or refund on faulty goods for up to two years from purchase, under standard consumer guarantee rights.
This guarantee covers manufacturing faults only, such as printing errors, missing pages, or binding defects present at the time of purchase. It does not cover damage arising from normal use or wear, including creased spines, worn covers, marked pages or general signs of reading. If you're unsure whether an issue qualifies, send us a photo and we'll be happy to advise.
How to return
To start a return, contact us at shop@chaptersbookstore.com. If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. If a return is due to an error on our part, we'll cover the postage cost.
Exceptions and non-returnable items
Certain items cannot be returned, including custom products, special orders, sale items and gift cards.
Trade-In Programme
If you're trading in previously owned books rather than returning a purchase, please see our separate Trade-In Programme terms, which operate independently of this policy.
Refunds
Once we've received and inspected your return, we'll let you know if the refund has been approved. If approved, you'll be refunded automatically to your original payment method. Please allow some time for your bank or card provider to process and post the refund.
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