Scarlett and Crimson are two 13-year-old best friends who see the world differently than other girls their age. They love the colour black; their favourite time is night-time; and their favourite mood is DARQ. Scarlett is a girl with a darq, yet chic fashion sense, a talent for poetry and likes to create her own darq sense of style. Mischievous Crimson can play the piano like a regular Mozart but she'd much rather spend her time rockin' out on the drums. These girls hold confidence, individuality, love, respect and friendship at the top of their priority lists. Add in to the mix Pepper, a British exchange student with a knack for playing a mean keyboard, and this kooky group is a force to be reckoned with! Scarlett and Crimson expect this week to be just like every other at V. Price Memorial Middle School. But to their surprise and delight, they discover some seriously Darq potential in the new British exchange student - Pepper White - after hearing that he just snubbed the Leetz (the clique of popular, know-it-all girls that rule the school) at lunch! As if that wasn't treat enough, the girls find out that the community recreation centre is sponsoring a Battle of the Bands contest, and the top three bands from the whole district will compete live on Halloween night - the perfect opportunity to showcase their new, yet-to-be-named band. Tween girls will immediately take to Scarlett and Crimson in this first instalment as the girls launch their website, DarqSpace, partner up with Pepper to record an awesome demo, and show the Leetz that popularity doesn't always win over the crowd.
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📄 Exercise Your Right of Withdrawal
Under EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason. To formally exercise this right, use the button below. This is a distinct function separate from our general returns process.
Notice of Withdrawal
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Your right to cancel
If you order online, you have the right to cancel your order within 14 days of receiving your goods, without giving a reason. This cooling-off period runs from the day you (or someone you nominate) receives the last item in your order. To cancel, contact us at shop@chaptersbookstore.com stating your order number and your wish to withdraw from the purchase. Once we've confirmed your cancellation, you have 14 days to send the goods back to us.
Condition of returned items
To be eligible for a refund, your item must be returned unworn, unused and unread, in its original packaging, and in the same condition you received it. You'll also need your receipt or proof of purchase. If your return is based on the item's condition on arrival, please include a photo so we can advise the best resolution.
Faulty or damaged items
Please inspect your order on arrival and contact us immediately if an item is defective, damaged, or not what you ordered. Separately from the 14-day cancellation right above, you're entitled to a repair, replacement or refund on faulty goods for up to two years from purchase, under standard consumer guarantee rights.
This guarantee covers manufacturing faults only, such as printing errors, missing pages, or binding defects present at the time of purchase. It does not cover damage arising from normal use or wear, including creased spines, worn covers, marked pages or general signs of reading. If you're unsure whether an issue qualifies, send us a photo and we'll be happy to advise.
How to return
To start a return, contact us at shop@chaptersbookstore.com. If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. If a return is due to an error on our part, we'll cover the postage cost.
Exceptions and non-returnable items
Certain items cannot be returned, including custom products, special orders, sale items and gift cards.
Trade-In Programme
If you're trading in previously owned books rather than returning a purchase, please see our separate Trade-In Programme terms, which operate independently of this policy.
Refunds
Once we've received and inspected your return, we'll let you know if the refund has been approved. If approved, you'll be refunded automatically to your original payment method. Please allow some time for your bank or card provider to process and post the refund.
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