It's easier than ever to fine-tune our health. We can access the latest science in diet and exercise to inform our decisions. Yet our knowledge and provision when it comes to contraception is woefully inadequate.
The choices we make with our contraception can have wide-ranging consequences for our health, and yet nearly 80 per cent of women suffer with side effects, often because we don't know about the full set of options available. From being offered the full range of brands of pill, to trying to get an appointment to get a coil fitted or removed, choosing the right option is a frequently bewildering journey, littered with trial and error and misinformation. And then once we do find a method that suits us, we are often left in the dark as our needs change over the course of our lives: if we have children, or develop health issues, or when we start to go through the menopause.
Based on the invaluable advice from the thousands of users of The Lowdown's website, the medical expertise of their in-house team, and the very latest scientific research from scientists around the world, CONTRACEPTION is a book for anyone who wants to take control of their health choices. With zero bias or BS, this book will give readers the clarity we desperately need.
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📄 Exercise Your Right of Withdrawal
Under EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason. To formally exercise this right, use the button below. This is a distinct function separate from our general returns process.
Notice of Withdrawal
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Your right to cancel
If you order online, you have the right to cancel your order within 14 days of receiving your goods, without giving a reason. This cooling-off period runs from the day you (or someone you nominate) receives the last item in your order. To cancel, contact us at shop@chaptersbookstore.com stating your order number and your wish to withdraw from the purchase. Once we've confirmed your cancellation, you have 14 days to send the goods back to us.
Condition of returned items
To be eligible for a refund, your item must be returned unworn, unused and unread, in its original packaging, and in the same condition you received it. You'll also need your receipt or proof of purchase. If your return is based on the item's condition on arrival, please include a photo so we can advise the best resolution.
Faulty or damaged items
Please inspect your order on arrival and contact us immediately if an item is defective, damaged, or not what you ordered. Separately from the 14-day cancellation right above, you're entitled to a repair, replacement or refund on faulty goods for up to two years from purchase, under standard consumer guarantee rights.
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How to return
To start a return, contact us at shop@chaptersbookstore.com. If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. If a return is due to an error on our part, we'll cover the postage cost.
Exceptions and non-returnable items
Certain items cannot be returned, including custom products, special orders, sale items and gift cards.
Trade-In Programme
If you're trading in previously owned books rather than returning a purchase, please see our separate Trade-In Programme terms, which operate independently of this policy.
Refunds
Once we've received and inspected your return, we'll let you know if the refund has been approved. If approved, you'll be refunded automatically to your original payment method. Please allow some time for your bank or card provider to process and post the refund.
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