'This book is a treasure ... Everyone should read it and everyone will love it' Lindsey Kelk 'Witty, touching and totally absorbing' Graeme Simsion 'Sharp, funny, quirky, insightful and so very, very relatable' Joanne Harris 'A dazzling accomplishment ... Deeply human, wildly original, and gut-warmingly funny. Holly Smale is a GENIUS' Emma Jane Unsworth
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Cassandra Penelope Dankworth is a creature of habit.
She likes what she likes (museums, jumpsuits, her boyfriend Will) and strongly dislikes what she doesn't (mess, change, her boss drinking out of her mug). Her life runs in a pleasing, predictable order. Until now.
She's just been dumped. She's just been fired. Her local cafe has run out of banana muffins.
Then, something truly unexpected happens: Cassie discovers she can go back and change the past.
Now, Cassie should be able to find a way to fix the life she accidentally obliterated. And with time on her side, how hard can it be...?
The hotly anticipated adult novel from the multi-million-copy bestselling author of Geek Girl, Holly Smale.
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'This is a truly original novel, a war cry for you to be you and for me to be me. I loved it' Laura Jane Williams
'An absolute gem of a novel' Margarita Montimore
'Utter genius!' Catriona Silvey
'I didn't want it to end, but I also couldn't stop reading. I really, really loved it' Keris Stainton
If you are not satisfied with your order in any way, get in touch. We have an excellent customer service record and we will do our best to ensure you are pleased with your purchase.
📄 Exercise Your Right of Withdrawal
Under EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason. To formally exercise this right, use the button below. This is a distinct function separate from our general returns process.
Notice of Withdrawal
Please complete all fields. You will receive a copy of this notice at your email address as confirmation of receipt.
Your right to cancel
If you order online, you have the right to cancel your order within 14 days of receiving your goods, without giving a reason. This cooling-off period runs from the day you (or someone you nominate) receives the last item in your order. To cancel, contact us at shop@chaptersbookstore.com stating your order number and your wish to withdraw from the purchase. Once we've confirmed your cancellation, you have 14 days to send the goods back to us.
Condition of returned items
To be eligible for a refund, your item must be returned unworn, unused and unread, in its original packaging, and in the same condition you received it. You'll also need your receipt or proof of purchase. If your return is based on the item's condition on arrival, please include a photo so we can advise the best resolution.
Faulty or damaged items
Please inspect your order on arrival and contact us immediately if an item is defective, damaged, or not what you ordered. Separately from the 14-day cancellation right above, you're entitled to a repair, replacement or refund on faulty goods for up to two years from purchase, under standard consumer guarantee rights.
This guarantee covers manufacturing faults only, such as printing errors, missing pages, or binding defects present at the time of purchase. It does not cover damage arising from normal use or wear, including creased spines, worn covers, marked pages or general signs of reading. If you're unsure whether an issue qualifies, send us a photo and we'll be happy to advise.
How to return
To start a return, contact us at shop@chaptersbookstore.com. If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. If a return is due to an error on our part, we'll cover the postage cost.
Exceptions and non-returnable items
Certain items cannot be returned, including custom products, special orders, sale items and gift cards.
Trade-In Programme
If you're trading in previously owned books rather than returning a purchase, please see our separate Trade-In Programme terms, which operate independently of this policy.
Refunds
Once we've received and inspected your return, we'll let you know if the refund has been approved. If approved, you'll be refunded automatically to your original payment method. Please allow some time for your bank or card provider to process and post the refund.
Free Delivery in the Republic Of Ireland on all orders over €30. Standard Delivery Charge in Republic of Ireland of €5 for all orders below €30.
Delivery is subject to warehouse availability. Out-of-stock items will be shipped as soon as possible, upon arrival from the manufacturer/publisher. Please take shipping time into consideration.