'Do you sometimes feel like the music you're hearing is explaining your life to you?'
When Pete's parents moved from Cyprus to Birmingham in the 1960s in the hope of a better life, they had no money and only a little bit of English. The opened a fish-and-chip shop in Acocks Green. The Great Western Fish Bar is where Pete learned about coin-operated machines, male banter and Britishness.
Shy and introverted, Pete stopped speaking from age 4 to 7, and found refuge instead in the bittersweet embrace of pop songs, thanks to Top of the Pops and Dial-A-Disc, From Brotherhood of Man to UB40, from ABBA to The Police, music provided the safety net he needed to protect him from the tensions of his home life. It also helped him navigate his way around the challenges surrounding school, friendships and phobias such as visits to the barber, standing near tall buildings and Rob Hull and Emu.
With every passing year, his guilty secret became more horrifying to him: his parents were Greek, but all the things that excited him were British. And the engine of that realisation? 'Sugar Baby Love', 'Don't Go Breaking My Heart', 'Tragedy', 'Silly Games', 'Going Underground', 'Come On Eileen', and every other irresistibly chilling chart hit blaring out of the chip shop radio.
Never have the trials and tribulations of growing up and the human need for a sense of belonging been so heart-breakingly and humorously depicted.
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Under EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason. To formally exercise this right, use the button below. This is a distinct function separate from our general returns process.
Notice of Withdrawal
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Your right to cancel
If you order online, you have the right to cancel your order within 14 days of receiving your goods, without giving a reason. This cooling-off period runs from the day you (or someone you nominate) receives the last item in your order. To cancel, contact us at shop@chaptersbookstore.com stating your order number and your wish to withdraw from the purchase. Once we've confirmed your cancellation, you have 14 days to send the goods back to us.
Condition of returned items
To be eligible for a refund, your item must be returned unworn, unused and unread, in its original packaging, and in the same condition you received it. You'll also need your receipt or proof of purchase. If your return is based on the item's condition on arrival, please include a photo so we can advise the best resolution.
Faulty or damaged items
Please inspect your order on arrival and contact us immediately if an item is defective, damaged, or not what you ordered. Separately from the 14-day cancellation right above, you're entitled to a repair, replacement or refund on faulty goods for up to two years from purchase, under standard consumer guarantee rights.
This guarantee covers manufacturing faults only, such as printing errors, missing pages, or binding defects present at the time of purchase. It does not cover damage arising from normal use or wear, including creased spines, worn covers, marked pages or general signs of reading. If you're unsure whether an issue qualifies, send us a photo and we'll be happy to advise.
How to return
To start a return, contact us at shop@chaptersbookstore.com. If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. If a return is due to an error on our part, we'll cover the postage cost.
Exceptions and non-returnable items
Certain items cannot be returned, including custom products, special orders, sale items and gift cards.
Trade-In Programme
If you're trading in previously owned books rather than returning a purchase, please see our separate Trade-In Programme terms, which operate independently of this policy.
Refunds
Once we've received and inspected your return, we'll let you know if the refund has been approved. If approved, you'll be refunded automatically to your original payment method. Please allow some time for your bank or card provider to process and post the refund.
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