Young Kate Browning was beginning to find the strain almost to hard to bear. With her mother Florrie missing, and her spineless father no use at all, it fell to Kate to look after the family. But life in East London at the end of the nineteenth century had never been easy, and with her cruel half-brother Alex becomingmore and more difficult, she despaired of ever seeing her beloved mother again.
But her fortunes change when one day, searching for Florrie around the docks, she meets a friendly face in the form of John Kelly, a cheeky Irishman who rescues her from a tricky situation. Together with his grandparents, John reminds her what happiness is like - and she soon dreams of happiness with him.
The dark shadow of Alex hangs over her still, however, and when he learns of her new friendship his cruelty slides into madness. Harbouring unnatural desires for his beautiful half-sister, he will never allow the Irishman to take her away - but Kate has inherited her mother's spirit as well as her looks, and vows to forge her own way: discovering what became of Florrie, and giving herself a deserved chance for love...
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Under EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason. To formally exercise this right, use the button below. This is a distinct function separate from our general returns process.
Notice of Withdrawal
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Your right to cancel
If you order online, you have the right to cancel your order within 14 days of receiving your goods, without giving a reason. This cooling-off period runs from the day you (or someone you nominate) receives the last item in your order. To cancel, contact us at shop@chaptersbookstore.com stating your order number and your wish to withdraw from the purchase. Once we've confirmed your cancellation, you have 14 days to send the goods back to us.
Condition of returned items
To be eligible for a refund, your item must be returned unworn, unused and unread, in its original packaging, and in the same condition you received it. You'll also need your receipt or proof of purchase. If your return is based on the item's condition on arrival, please include a photo so we can advise the best resolution.
Faulty or damaged items
Please inspect your order on arrival and contact us immediately if an item is defective, damaged, or not what you ordered. Separately from the 14-day cancellation right above, you're entitled to a repair, replacement or refund on faulty goods for up to two years from purchase, under standard consumer guarantee rights.
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How to return
To start a return, contact us at shop@chaptersbookstore.com. If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. If a return is due to an error on our part, we'll cover the postage cost.
Exceptions and non-returnable items
Certain items cannot be returned, including custom products, special orders, sale items and gift cards.
Trade-In Programme
If you're trading in previously owned books rather than returning a purchase, please see our separate Trade-In Programme terms, which operate independently of this policy.
Refunds
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