'Brilliantly paced, moving, thoughtful and sharp. Loved it.' Renee Knight, author of Disclaimer
'Bitter, yes, but also sweet - and moving, and searching, and quietly devastating: a novel to detonate the heart' A.J. Finn, author of The Woman in the Window 'Wonderful . . . It's a very painful story but told with a kind of lightness and grace. Francesca Jakobi completely inhabits Gilda, in all her pain and obsession, all her self-deception and self-sabotage. An absolutely astonishing first novel' Michael Frayn, author of Spies
'Bitter is stormingly good, deliciously addictive, as gripping as Zoe Heller's Notes on A Scandal. It's got to be the beach read of 2018!' Peter Bradshaw, Guardian Film Critic
'Gloriously sinister and yet heartbreaking. Brilliant' Nicci Cloke, author of Close Your Eyes
It's 1969, and while the summer of love lingers in London, Gilda is consumed by the mistakes of her past. She walked out on her beloved son Reuben when he was just a boy and fears he'll never forgive her.
When Reuben marries a petite blonde gentile, Gilda takes it as the ultimate rejection. Her cold, distant son seems transformed by love - a love she's craved his entire adult life. What does his new wife have that she doesn't? And how far will she go to find out? It's an obsession that will bring shocking truths about the past to light . . .
Bitter is a beautiful and devastating novel about the decisions that define our lives, the fragility of love and the bond between mother and son.
If you are not satisfied with your order in any way, get in touch. We have an excellent customer service record and we will do our best to ensure you are pleased with your purchase.
📄 Exercise Your Right of Withdrawal
Under EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason. To formally exercise this right, use the button below. This is a distinct function separate from our general returns process.
Notice of Withdrawal
Please complete all fields. You will receive a copy of this notice at your email address as confirmation of receipt.
Your right to cancel
If you order online, you have the right to cancel your order within 14 days of receiving your goods, without giving a reason. This cooling-off period runs from the day you (or someone you nominate) receives the last item in your order. To cancel, contact us at shop@chaptersbookstore.com stating your order number and your wish to withdraw from the purchase. Once we've confirmed your cancellation, you have 14 days to send the goods back to us.
Condition of returned items
To be eligible for a refund, your item must be returned unworn, unused and unread, in its original packaging, and in the same condition you received it. You'll also need your receipt or proof of purchase. If your return is based on the item's condition on arrival, please include a photo so we can advise the best resolution.
Faulty or damaged items
Please inspect your order on arrival and contact us immediately if an item is defective, damaged, or not what you ordered. Separately from the 14-day cancellation right above, you're entitled to a repair, replacement or refund on faulty goods for up to two years from purchase, under standard consumer guarantee rights.
This guarantee covers manufacturing faults only, such as printing errors, missing pages, or binding defects present at the time of purchase. It does not cover damage arising from normal use or wear, including creased spines, worn covers, marked pages or general signs of reading. If you're unsure whether an issue qualifies, send us a photo and we'll be happy to advise.
How to return
To start a return, contact us at shop@chaptersbookstore.com. If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. If a return is due to an error on our part, we'll cover the postage cost.
Exceptions and non-returnable items
Certain items cannot be returned, including custom products, special orders, sale items and gift cards.
Trade-In Programme
If you're trading in previously owned books rather than returning a purchase, please see our separate Trade-In Programme terms, which operate independently of this policy.
Refunds
Once we've received and inspected your return, we'll let you know if the refund has been approved. If approved, you'll be refunded automatically to your original payment method. Please allow some time for your bank or card provider to process and post the refund.
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